Providence Health & Services Clinic Practice Support Manager II - PSO in Anchorage, Alaska


Providence is calling a Clinic Practice Support Manager II to (Providence Physician Service Organization, Shift, 0.0) at Providence Regional Building in Anchorage, Alaska.

Under general supervision this position ensures consistency and quality in operations by directing the business operations of three or more clinics and/or 10 or more providers according to established policies and practices. Directly influences public image of physicians and other health care providers to clinic customers and the public.

In this position you will:

  • Ensure the timely and accurate completion of daily system/operational activities.

  • Supervise all administrative employees.

  • Develop, revise and implement operational and system billing policies and procedures, charge tickets, registration forms and patient statements.

  • Assess, assist in design, and implementation of software most appropriate for the management and daily operations.

  • Develop yearly and ensure the Clinic operates within budget.

  • Perform various accounting activities, i.e., billing, adjustments, posting, collections, etc.

  • Implement the marketing plan, oversees community outreach projects and programs.

  • Implement programs to maintain and track excellent patient/public relations at the practice site.

  • Perform case management and peer review with professional staff and Director.


Required qualifications for this position include:

  • 3 years experience managing physician based clinic practice operations

  • A minimum of 5 years management level work experience

  • This position requires a highly motivated individual with a positive attitude

  • Must possess strong communication and organizational skills to ensure that assignments are completed in a timely manner

  • Must have the ability to maintain a professional attitude while performing multiple tasks

Preferred qualifications for this position include:

  • Bachelor’s degree


  • Previous multi-specialty clinic management experience

About Providence Alaska Medical Center

Providence Health & Services Alaska is among nation’s best employers for healthy lifestyles! The National Business Group on Health, a non-profit association of large U.S. employers, has honored Providence Alaska for its commitment and dedication to promoting a healthy workplace and encouraging our caregivers (employees) and families to support and maintain healthy lifestyles. Mountain-Pacific Quality Health has awarded Providence Alaska Medical Center with its Quality Achievement Award for high-quality care in the areas of heart attack, heart failure, pneumonia and surgical infection prevention. This is the highest honor awarded by Mountain-Pacific.

As the state’s largest hospital, Providence Alaska Medical Center provides full-service, comprehensive care to all Alaskans, a role unmatched by any other in the state. Within our community, you will find top notch ski resorts, kayaking, and wildlife. Enjoying the outdoors is just one of many reasons to live in and explore Alaska!

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As people of Providence, we reveal God's love for all, especially the poor and vulnerable, through our compassionate service.

About Us

Providence Health & Services is the third largest not-for-profit health system in the United States. Providence employs more than 82,000 caregivers (employees) across a five-state area; AK, WA, MT, OR, and CA. Our facilities include 34 hospitals, 600 physician clinics, senior services, supportive housing and other health and educational services. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Supervisory / Management

Location: Alaska-Anchorage

Req ID: 167847