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Providence Health & Services Clinical Laboratory Assistant, Family Medicine *1.0/Days* in Anchorage, Alaska


Providence is calling a Clinical Laboratory Assistant Outreach (Family Medicine Center, Day Shift, 1.0 FTE, 40 hours per week) to Providence Physician Service Organization in Anchorage, Alaska. We are a community of caregivers delivering every day on our Mission to provide compassionate care that is accessible for all - especially those who are poor and vulnerable.

In this position you will:

  • SPECIMEN COLLECTION AND HANDLING: Collects and labels capillary or venipuncture specimens according to established procedure as well as labels urine and swabs according to procedure. Explains collection procedure clearly to patient and properly identifies patient prior to collection. Handles requests for special services, i.e. Codes, STAT and Timed draws, prudently and efficiently.

  • PROCESSING: Aliquots and stores blood specimens in appropriate containers and at proper temperatures to assure integrity for testing. Measures, aliquots, and prepares urine and body fluid specimens for testing. Operates and maintains centrifuge for preparing lipemic specimens for testing. Works closely with Send Out personnel to assure quality of specimens for reference laboratory testing. Troubleshoots / researches physician orders to ensure accurate order entry of procedures requested. Maintains appropriate fridge/freezer temps according to procedure. Ensures ABN's are processed per protocol.

  • DOCUMENTATION AND DATA ENTRY: Understands and adheres to all compliance related procedures. Assures validity of edited test orders and ad on testing. Labels specimens accurately and timely. Documents appropriately in the electronic medical record system.

  • CLIENT RELATIONS: Maintains a clean, professional personal appearance. At all times conducts himself/herself in a professional manner as a representative of PFMC. Must possess the ability to deal tactfully with personnel, clients, and the general public. Cooperates closely with Client Services, other laboratory personnel as well as providers and staff in the clinic. Receives incoming laboratory calls. Assists callers with specimen requirements, and other information as able. Directs calls or pages calls to appropriate staff members or pathologists.

  • COMMUNICATION AND TEAM WORK: Uses clear and concise verbal and written communication with staff and the public. Builds effective, supportive relationships with co-workers and laboratory customers. Uses positive interpersonal skills to promote success of team members and promote lab goals. Assists other personnel as needed without being asked. Completes pay records and personnel forms accurately and correctly. Willing to be flexible when asked to participate in clinic projects.

  • QUALITY CONTROL / QUALITY IMPROVEMENT: Performs quality control, quality improvement, specimen tracking, and maintenance procedures as required for shift responsibilities. Contributes accurate statistics or information to the Lab Services QI processes as requested. Notifies customers or clients of unacceptable specimens, arranges for recollection. Volunteers for additional responsibility to assist supervisor. Accurately documents follow-up on client complaints in a timely manner. Participates in quality projects when asked. Maintains CLIA waived status.

  • SAFETY AND EDUCATION: Complies with all Laboratory and PFMC's safety policies and procedures. Adheres to PFMC's biohazard waste program. Maintains clean, well stocked working area and phlebotomy room.

  • PROBLEM SOLVING / CRITICAL THINKING: Uses good judgment and common sense in making decisions. Accepts responsibility for decisions and learns from incorrect judgments. Demonstrates creativity to solve problems within scope of responsibility. Takes the lead in troubleshooting specimen problems for the area. Refer situations deviating from standard protocol to manager.

  • PRECEPTOR: Serves as mentor or preceptor for new employees or staff during their orientation period. If delegated, responsible for signing off new employee checklists. Aids supervisor and Lead CLA in developing orientation checklists and competencies.

  • Completes initial and annual Competency Plan for assigned job and department.


Required qualifications for this position include:

  • H.S. Diploma or GED

  • Phlebotomy certification from NCA, ASCP, NCCT, AMT, or other comparable certification such as from the military, Emergency Medical Technician (EMT), Certificate in Community Health (Community Health Aid), or Mobil Intensive Care Paramedic (MICP) is required at hire or within 12 months after hire date

  • Valid driver’s license

  • 2 years Phlebotomy experience or one year phlebotomy experience in a clinical setting.

  • Less than one year experience will be considered for PAMC Lab employees of six months or greater with approval from Director

Preferred qualifications for this position include:

  • Experience in specimen processing

About the ministry you will serve.

Providence Medical Group is a group of primary care, specialty care and hospital-based medical providers who serve Alaska in many locations. Our providers and staff strive to create a distinctive health care experience for each patient – one focused on trust, respect, communication and teamwork.

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Phlebotomist & Lab Support

Location: Alaska-Anchorage

Req ID: 324553