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Providence Manager Pharmacy Systems and Business Analytics in Beaverton, Oregon


Providence St. Joseph Health is calling a Manager Pharmacy Systems and Business Analytics to our location in Beaverton, OR.

We are seeking a Manager Pharmacy Systems and Business Analytics who will oversee and manage the accurate processing of prescription drug claims at participating pharmacies utilizing eligibility, benefits and drug utilization management edits in a point-of-service environment. Additionally, leads business process reengineering across pharmacy division and pharmacy system implementations, coordinating with internal pharmacy division stakeholders as well as translating and coordinating Pharmacy Senior Leadership vision into system, responsible for acceptance and prioritization of work for the Pharmacy Agile Team. Works with pharmacy business stakeholders as well as building and maintaining effective stakeholder relationships across Providence Health Plan.

In this position you will have the following responsibilities:

  • Manage staff who are coordinating system configurations and maintenance of pharmacy systems across pharmacy division.

  • Possess subject matter expertise and sufficient market knowledge to understand customer and stakeholder wants and needs.

  • Oversee pharmacy business process engineering as well as pharmacy system standardization, automation, and implementations, maintenance, and optimizations.

  • Engage teams, customers, and stakeholders to collaborate in pharmacy system release planning and strategy.

  • Evaluate the return of paid pharmacy claim information to PHP. Remediates discrepancies for all lines of business and assures that PDE records and adjustments are managed according to CMS requirements.

  • Manage system impact of new pharmacy products, network contract administration, implementation of state and federal mandates, software upgrades, operational workflow discussions, and financial structural decisions.

  • Work with pharmacy business stakeholders as well as builds effective stakeholder relationships across Providence Health Plan, to assure achievement of translation of pharmacy strategy to pharmacy systems and business analytics.


Required qualifications for this position include:

  • Master's Degree in Business Administration, Healthcare Administration, Computer Science, Information Technology, Engineering, or related field.

  • Project management, Six Sigma, Change Acceleration Process (CAP), LEAN, and Work Out training. (2 of 4 required)

  • Medication and drug product category training and medical terminology.

  • 4 years experience in a management, supervisory, or team leader position within healthcare or managed care field.

  • 6 years managed care pharmacy and/or information services experience.

  • 5 years experience responsible for technical requirements for pharmacy or healthcare data management.

  • 5 years experience leading people through projects and implementations.

  • Agile team member or coaching experience.

  • 3 years experience as a business process engineer and in using Lean tools, leading/participating in Kaizens.

  • Experience leading teams responsible for complex data or system analyses, presenting findings and recommendations to a broader audience, including senior leaders.

  • Project management, Six Sigma, Change Acceleration Process (CAP), LEAN, and Work Out experience. (2 of 4 required)

  • Certification as a Pharmacy Technician (CPhT) and state licensure if required by law.

Preferred qualifications for this position include:

  • Experience in PHP business processes and information services.

  • Experience working with Tableau.

About Providence in Oregon

As the largest healthcare system and largest private employer in Oregon, Providence offers exceptional work environments and unparalleled career opportunities.

The Providence Experience begins each time our patients or their families have an encounter with a Providence team member and continues throughout their visit or stay. Whether you provide direct or indirect patient care, we want our patients to feel that they are in a welcoming place where they can be comfortable and free from anxiety. Our employees create the Providence Experience through simple, caring behaviors such as acknowledging and welcoming each visitor, introducing ourselves and Providence, addressing people by name, providing the duration of estimated wait times and updating frequently if timelines change, explaining situations in a way that puts patients at ease, carefully listening to their concerns, and always thanking people for trusting Providence for their healthcare needs. At Providence, our quality vision is simple,

"Providence will provide the best care and service to every person, every time."

Providence is consistently ranked among the top 100 companies to work for in Oregon. It is also home to two of our award-winning Magnet medical centers. Providence hospitals and clinics are located in numerous areas, ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland. If you want a vibrant lifestyle while working with a team highly committed to the art of healing, choose from our many options in Oregon.

For information on our comprehensive range of benefits, visit:

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Non-Clinical Lead/Supervisor/Manager

Location: Oregon-Beaverton

Req ID: 274545