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Providence Health & Services Office Services Specialist in Beaverton, Oregon


Providence St. Joseph Health is calling an Office Services Specialist to our location in Beaverton, OR. This role is on-site - no remote option.

We are seeking an Office Services Specialist who will be responsible for a variety of support functions within Office Services including incoming and outgoing mail from various Health Plans sites, departments, and teams. The Office Services Specialist, is a cross-functional position. Duties include but are not limited to Microsoft Office Applications, outstanding customer service, filing and sorting correspondence, distribution of reports, Commercial, Medicare, Medicaid, Individual Plan, Case & Disease and all other lines of business literature packets for members, groups, and agents, maintain sales and merchandise inventory, internal and external PHP and USPS mail handling, Medical Claims processing, maintain address updates and corrections. Verbal and written communication skills are essential. Outstanding customer service skills for vendor contacts.

In this position you will have the following responsibilities:

  • Operate letter opener, bursting, folder inserter, fax, copy machines.

  • Performs critical work processing and data entry tasks.

  • Maintains department filing.

  • Prepares departments mailings.

  • Open and date stamp all mail.

  • Distributes mail in accordance with performance standards.

  • Stock copy centers within the Health Plan with office supplies.

  • All special handling mail such as UPS, etc.

  • Stage mail for courier pickup.

  • Prepares daily, weekly and monthly reports to members, employers, and providers.

  • Prepare daily packets for group sales proposal packets.

  • Prepare admin manuals for agents/groups.

  • Prepare member packet for new enrolled groups.

  • Maintain phone log report with request for literature.


Required qualifications for this position include:

  • 1 year clerical experience in an office environment.

About Providence in Oregon.

As the largest healthcare system and largest private employer in Oregon, Providence offers exceptional work environments and unparalleled career opportunities.

The Providence Experience begins each time our patients or their families have an encounter with a Providence team member and continues throughout their visit or stay. Whether you provide direct or indirect patient care, we want our patients to feel that they are in a welcoming place where they can be comfortable and free from anxiety. Our employees create the Providence Experience through simple, caring behaviors such as acknowledging and welcoming each visitor, introducing ourselves and Providence, addressing people by name, providing the duration of estimated wait times and updating frequently if timelines change, explaining situations in a way that puts patients at ease, carefully listening to their concerns, and always thanking people for trusting Providence for their healthcare needs. At Providence, our quality vision is simple,

"Providence will provide the best care and service to every person, every time."

Providence is consistently ranked among the top 100 companies to work for in Oregon. It is also home to two of our award-winning Magnet medical centers. Providence hospitals and clinics are located in numerous areas, ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland. If you want a vibrant lifestyle while working with a team highly committed to the art of healing, choose from our many options in Oregon.

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Administrative (Non-Clinical)

Location: Oregon-Beaverton

Req ID: 319571