Providence Health & Services Case Manager RN *On Call Days* in Burbank, California
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Providence is calling a RN - Case Manager (On Call/Day shift) to Providence St Joseph Medical Center in Burbank, CA.
Please upload a current resume reflecting all professional nursing experience.
We are seeking a RN Case Manager who will perform the primary functions of assessment, planning, facilitation and advocacy, which are achieved through collaboration with the client and other health care professionals involved in the client's care.
"Case management is a collaborative process of assessment, planning, facilitation, care coordination, evaluation, and advocacy for options and services to meet an individual's and family's comprehensive health needs through communication and available resources to promote quality cost effective outcomes." (CMSA, 2009).
In this position you will have the following responsibilities:
Consider evidenced-based protocols for new patients
Keep running problem sheet on the patient, so hand-offs are easy
Diagnostics to be reviewed or ordered
Interactions with sub-specialists
Post-acute options and confirmation of targeted transition
Accuracy and completeness of medical documentation
Start the discharge planning on admission to evaluate probable post-acute needs and target a transition date
Responsible for established Ministry and Regional metrics. Monitoring specific CM/SW outcomes. Participates in regional and system directives
Conducting a comprehensive assessment of the client’s health and psychosocial needs, including health literacy status and deficits, and develops a case management plan collaboratively with the client and family or caregiver
Planning with the client, family or caregiver, the primary care physician/ provider, other health care providers, the payer, and the community, to maximize health care responses, quality, and cost effective outcomes
Facilitating communication and coordination between members of the health care team, involving the client in the decision-making process in order to minimize fragmentation in the services
Educating the client, the family or caregiver, and members of the health care delivery team about treatment options, community resources, insurance benefits, psychosocial concerns, case management, etc., so that timely and informed decisions can be made
Empowering the client to problem-solve by exploring options of care, when available, and alternative plans, when necessary, to achieve desired outcomes
Encouraging the appropriate use of health care services and strives to improve quality of care and maintain cost effectiveness on a case-by-case basis
Assisting the client in the safe transitioning of care to the next most appropriate level
Striving to promote client self-advocacy and self-determination
Advocating for both the client and the payer to facilitate positive outcomes for the client, the health care team, and the payer. However, if a conflict arises, the needs of the client must be the priority
Required qualifications for this position include:
California State Registered Nurse License
Two (2) years acute hospital experience within the past 5 years
Strong clinical knowledge base
Special Skills/Desirable Qualifications:
Must be tactful and proficient at conflict resolution
Must be able to work well independently and with a team
Judgment must include ability to make accurate, rapid and long-term decisions under pressure
Must be able to project a positive self-image
Must be self-motivated
Must have good oral and written communication skills
Strong leadership, supervision interpersonal and organizational skills
Excellent communication skills, both oral and written
Excellent customer services skills
Strong problem-solving skills and flexibility
Demonstrated ability to work independently and self-directed
Ability to plan, organize, prioritize, evaluate and document
Excellent presentation skills
Basic computer skills, Word, Excel, Access and PowerPoint
Knowledge regarding State and Federal regulations, HMO, PPO and Utilization processes
Knowledge of Discharge planning and Case Management
Knowledge of principles and practices of Utilization and Quality Management
Knowledge of CPT, IDC-9 Coding
Preferred qualifications for this position include:
Bachelor's Degree in Nursing
About the hospital you will serve.
Providence Saint Joseph Medical Center in Burbank, CA, is a 392-bed acute care facility founded over 75 years ago by the Sisters of Providence. Known for our state-of-the-art technology and high quality, compassionate care, we provide the full range of diagnostic, treatment, care and support services for the San Fernando Valley communities.
We provide many specialized services and treatment capabilities. Our Heart and Vascular center delivers care with one of Los Angeles County's first STEMI designated receiving centers for heart attack victims. The Hycy and Howard Hill Neuroscience Institute, which supports our Certified Comprehensive Stroke Center, continues to grow inpatient and outpatient programs addressing stroke, Parkinson’s, and brain tumors. Maternal Child Health Services, including a level 3 NICU, support whole family care with 24/7 on site labor support and community education. The Roy and Patricia Disney Family Cancer Center, a comprehensive, state-of-the-art, patient-centered, treatment facility. Our cancer center includes some of the most advanced technology in radiation oncology, highly advanced medical and surgical oncology providers, excellent clinical outcomes and research, and all patient support services are housed in the same building. Our exceptional orthopedic program has recognized for its excellent outcomes and clinical expertise. Our Bariatric Program, a leader and resource for those dealing with obesity in Southern California, received a Five-Star Rating for Bariatric Surgery. In the fall of 2022 we will open our brand new, state-of-the-art Emergency Department which will triple our capacity to care for the community in their time of greatest need.
We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit
As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Schedule: On Call
Job Category: Case Management
Req ID: 318709