Providence Health & Services Executive Director, Nursing - Women's and Children's Services in Burbank, California
Reporting directly to the Ministry Chief Nursing Officer, the Executive Director, Women and Children Services, has responsibility for the operation of the Professional Nursing Practice within Women and Children Services. The Executive Director, Women and Children Services directs nursing services by approval and implementation of nursing policies, procedures, standards and staffing plans.
As a member of the nursing leadership team, he/she assumes an active leadership role interdepartmentally, with the medical staff, and act as a key representative in Women and Children Services to the community on behalf of the CNO as deemed necessary.
With a constant focus on whole person care, quality, staff and patient safety, the Executive Director, Women and Children Services maintains standards and systems for care delivery at their ministry. These systems of care delivery promote evidence-based practice and are designed to support the management of productivity targets, patient acuity, and appropriate planning for and use of available resources.
The Executive Director is responsible for the smooth and efficient operation and associated business lines for the Women and Children vertical. In this capacity, the Executive Director carries responsibility for assisting in development and integration of the Women and Children strategic plan with operations. The Executive Director will exercise management responsibility over the acute care vertical, ensuring efficient services that are designed to meet the needs of patients, physicians, the public and staff. This will either be done directly, or through delegation of responsibility to the management staff. The Executive Director provides direct or indirect oversight of their day-to-day operations of the functional areas and rotates as Administrator on Call.
Core Values: Demonstrates the core values of Providence St. Joseph Health (PSJH): Compassion, Dignity, Justice, Excellence, and Integrity.
Communication & Relationship Building
Knowledge of the Health Care Environment
The Executive Director, Women and Children Services will have the following accountabilities:
Communication & Relationship Building
Creates a work environment that facilitates and encourages involvement of the staff in critical thinking to enact professional nursing practice.
Builds collaborative relationships
Uses shared decision making to accomplish the organization’s primary goal which is service to patients, families and the community
Promotes implementation of processes and resources that deliver data and information to empower staff to participate meaningfully in clinical decision making
Establishes an environment that values diversity in which care is delivered in a manner sensitive to social and cultural diversity
Provides and maintains effective communications with medical staff, the community, and all levels of supervision and staff. Rounds for improved visibility and to meet specific goals such as safety.
Represents the organization to non-health care constituents within the community
Represents nursing to the media
Serve on community-based boards, advisory groups, and task forces
Represents nursing at medical executive committee and other departmental / medical staff committees
Collaborates with nursing programs to provide required resources
Serves on academic advisory councils
Collaborates in nursing research and translate evidence into practice
Creates academic partnerships to ensure a qualified workforce for the future
Knowledge of the Health Care Environment
Communicates patient care standards as established by accreditation, regulatory and quality agencies
Ensures compliance with the State Nurse Practice Act, State Board of Nursing regulations, state and federal regulatory agency standards, federal labor standards and policies of the organization
Adheres to professional association standards of nursing practice
Ensures that written organizational clinical policies and procedures are reviewed and updated in accordance with evidence-based practice
Integrates bioethical and legal dimensions into clinical and management decision-making
Ensures protection of human subject rights and safety in clinical research
Assess the effectiveness of delivery models
Develops new delivery models
Participates in the design of facilities
Aligns care delivery models and staff performance with key safety and economic drivers (e.g., value-based purchasing, bundled payment)
Takes action when opportunities exist to adjust operations to respond effectively to environmental changes in economic elements
Uses knowledge of federal and state laws and regulations that affect the provision of patient care (e.g., tort reform, malpractice/ negligence, reimbursement)
Participates in legislative process on health care issues through such mechanisms as membership in professional organization and personal contact with officials
Educates patient care team members on the legislative process, the regulatory process and methods for influencing both
Interprets impact of legislation at the state and federal level on nursing and health care organizations
Represents patient care issues to the governing body
Participates in strategic planning and quality initiatives with the governing body
Interacts with and educates the organization’s board members regarding health care and the value of nursing care
Represents nursing at the organization’s board meetings
Represents other disciplines at the organization’s board meetings
Uses evidence for establishment of standards, practices and patient care models in the organization (nurse sensitive outcomes)
Designs feedback mechanisms by which to adapt practice based upon outcomes from current processes
Designs and interprets outcome measures
Disseminates research findings to patient care team members
Allocates nursing resources based on measurement of patient acuity/care needed
Monitors and addresses nurse sensitive outcomes and satisfaction indicators
Supports the development of an organization-wide patient safety program
Uses knowledge of patient safety science (e.g., human factors, complex adaptive systems, LEAN and Six Sigma, high reliability organization)
Monitors clinical activities to identify both expected and unexpected risks
Supports a Just Culture (non-punitive) reporting environment, supporting a reward system for identifying unsafe practices
Supports safety surveys, responding and acting on safety recommendations
Addresses ideas, beliefs or viewpoints that should be given serious consideration
Recognizes one’s own method of decision making and the role of beliefs, values and inferences
Applies critical analysis to organizational issues after a review of the evidence
Maintains curiosity and an eagerness to explore new knowledge and ideas
Promotes nursing leadership as both a science and an art
Demonstrates reflective practice and an understanding that all leadership begins from within
Provides visionary thinking on issues that impact the health care organization
Recognizes the contribution of mental models on behavior
Promotes systems thinking as an expectation of leaders and staff
Considers the impact of nursing decisions on the healthcare organization as a whole
Develops a leadership succession plan
Promotes nursing leadership as a desirable specialty Mentor current and future nurse leaders
Establishes mechanisms that provide for early identification and mentoring of staff with leadership potential
Develops a workforce analysis plan and implement strategies to ensure an adequate and qualified workforce
Holds self and others accountable for mutual professional expectations and outcomes
Contributes to the advancement of the profession
Participates in and contributes to professional organizations
Demonstrates and promotes leader and staff participation in professional organizations
Promotes leader and staff participation in lifelong learning and educational achievement
Promotes professional certification for staff
Role models standards of professional practice (clinical, educational and leadership) for colleagues and constituents
Coaches others in developing their own career plans
Seeks input and mentorship from others in career planning and development
Develops a personal and professional career plan and measure progress
Solicits feedback about personal strengths and weaknesses
Acts on feedback about personal strengths and weaknesses
Upholds ethical principles and corporate compliance standards
Holds self and staff accountable to comply with ethical standards of practice
Discusses, resolves and learns from ethical dilemmas
Promotes clinical perspective in organizational decisions
Involves nurses and other staff in decisions that affect their practice
Represents the perspective of patients and families
Advocates for optimal health care in the community
Develops and manages an annual operating budget and long-term capital expenditure plan
Uses business models for health care organizations and apply fundamental concepts of economics
Interprets financial statements
Manages financial resources
Ensures the use of accurate charging mechanisms
Educates patient care team members on financial implications of patient care decisions
Participates in the negotiation and monitoring of contract compliance (e.g., physicians, service providers)
Evaluates the results of employee satisfaction/quality of work environment surveys
Supports reward and recognition programs to enhance performance
Formulates programs to enhance work-life balance
Interprets and ensures compliance with legal and regulatory guidelines
Provides education regarding components of collective bargaining
Promotes a culture of safety
Promotes healthful work environments that proactively addresses and mitigates sexual harassment and workplace violence)
Creates the operational objectives, goals and specific strategies required to achieve the strategic outcome
Able to articulate the value-contribution of nursing and clinical services
Utilizes the balanced scorecard analysis to manage change
Evaluates achievement of operational objectives and goals
Identifies marketing opportunities and collaborates with marketing experts
Promotes the image of nursing and the organization through effective media relations
Collaborates to prioritize for the establishment of information technology resources
Provides leadership for the adoption and implementation of information systems including evaluation of enabling technology in practice settings, the use of data management systems for clinical decision making, and, identifying technological trends, issues and developments applicable to patient care
Academic degree in nursing required (Bachelor’s or Master’s degree)
Master degree in Nursing or related field required (Health Administration, Business, Public Health, or management).
A minimum of five years of nursing leadership experience is required.
The applicant will demonstrate progressive leadership and expertise in communication across disciplines, participative change management, managing group dynamics and managing performance improvement processes.
Active and current California registered nurse license
In depth current working knowledge of clinical practice and processes
Knowledge of organizational behavior; management systems and processes; nursing practice standards; clinical practice guidelines; regulations and ethics; healthcare economics; health and public safety; trends in business practice; consumer health care issues; healthcare evaluation and outcome measures; and fiscal management and finance.
Mobility to travel throughout the ministry and community.
Able to work varying hours and handle difficult situations when necessary.
Ability to clearly articulate the PSJH mission and vision
Demonstrated servant / mission driven leadership
Working knowledge of labor contracts and application to practice
Ability to communicate effectively.
Ability to conceptualize and implement new service delivery models.
Ability to serve as a change agent supporting integration concepts.
Ability to represent PSJH professionally and build collaborative relationships with various agencies or organizations.
Ability to analyze data, regulations, and practices to develop progressive and compliant programs including TJC, Title 22, etc.
Ability to effectively work in a multi-entity organization including hospitals and satellite facilities
Demonstrated system thinking
Demonstrated ability to work in a complex matrixed environment
Able to articulate the Magnet® standards and expectations
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As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Leadership
Req ID: 285524