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Providence Health & Services Medical Staff Coordinator *FT Days* in Burbank, California


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Providence is calling a Medical Staff Coordinator (Full Time/Day Shift) to Providence St Joseph Medical Center in Burbank, CA.

Please upload a current resume reflecting all relevant experience.

We are seeking a Medical Staff Coordinator who will be responsible for the administrative support to several Medical/Professional Staff departments including its leadership at Providence St. Joseph's. Coordinate the development and/or revision of departmental Rules & Regulations to ensure compliance with current practice, accreditation standards, State/Federal regulations as well as system wide regulatory requirements. Oversight of department/committee meeting management (provide support duties for designated hospital based committees, including but not limited to, agenda preparation and distribution, meeting documentation preparation, and transcription of minutes) as assigned to ensure flow of information through established reporting and approval process. Assist with elements of the credentialing process specific to departmental responsibilities.

In this position you will:

  • Work effectively, confidently and pro-actively with others in the department, physicians, administration and other hospital personnel

  • Ensure the credentialing of applicants for membership and reappointment is coordinated accurately and timely in compliance with defined schedules. Collect and analyzes information thoroughly to identify potential quality of care issues, behavioral problems, appropriate education and training. Investigate issues of concern, generates reports, and present findings to facilitate recommendations to the board of directors

  • Interface effectively with the quality management division to integrate quality of care and risk management findings into the proctoring and reappointment processes resulting in acceptable outcomes. Activate and monitor proctoring process to include timely data collection, analysis, and reporting to assure compliance with rules and regulations

  • Facilitate assigned medical staff standing, ad hoc and special committee meetings. Consult with respective department/committee chairs and hospital staff to achieve action-oriented outcomes assuring that problems identified are either acted upon or appropriately referred. Demonstrate excellent communication and negotiation skill in preparation of agenda, participation in meetings, and follow-up actions

  • Record conclusions and recommendations succinctly and accurately to substantiate actions taken. Maintain and protects the confidential records of proceedings which may be required in subsequent internal investigations and/or external legal disputes

  • Work effectively with co-workers to assure the integrity of the credentials data base

  • Maintain personal adherence to professional confidentiality standards established within the Department and in accordance with legal, ethical, and hospital policies

  • Assure the integrity of the credentialing program and maintains a state of readiness at all times for licensing and accrediting agencies

  • Maintain expertise in Medical Staff Bylaws, Rules and Regulations, Delineation of Privileges, and the policies, procedures and practices related to the National Practitioner Data Bank

  • As assigned, prepare monthly reports for submission to the Executive Committee. These reports shall include relevant findings, actions required and performance improvement activities

  • Assist in research and development of departmental documents and policies and procedures

  • Assist in special departmental projects

  • Contribute to and participate in departmental, as well as, personal performance improvement activities

  • Participate in departmental meetings, educational programs and in service meetings

  • Maintain communication flow and information sharing between departments/facilities

  • Prioritize schedule according to needs of the Medical Staff with regular interruptions

  • Attend to details related to physician and allied health staff credentialing and documentation as defined by State and Federal requirements and the Bylaws, Rules & Regulations of the Medical Staff Organization

  • Adapt and interpret established practices and procedures to address problem situations which arise and makes judicious decisions when faced with exceptions to the written rules

  • Maintain established departmental policies and procedures, objectives, improving organization performance program, and patient/customer safety standards


Required qualifications for this position include:

  • Certified Provider Credentialing Specialist (CPCS) certification through National Medical Staff (NAMSS) required within in one (1) year of hire.

  • 1 year Experience as a secretary or administrative assistant within a healthcare environment

  • Ability to work in a fast-paced environment while handling multiple tasks and deadlines.

  • Familiar with and willing to expand knowledge of medico/legal issues, State/Federal Regulatory Requirements, TJC and CMA Accreditation Standards.

  • Excellent telephone etiquette, minute taking capabilities ability to compose letters/memorandums, excellent shorthand (or speedwriting, notehand, etc.), computer literacy, and data base management.

  • Candidate should be an independent problem solver, be familiar with medical terminology and have excellent customer service and communication skills.

  • Must have extensive word processing skills (Microsoft Office Suite and Excel, Echo software a plus) and be attentive to detail with a high degree of accuracy.

Preferred qualifications for this position include:

  • Bachelor's Degree.

  • Experience in coordinating events.

  • Experience in taking meeting minutes and notes

About the hospital you will serve.

Providence Saint Joseph Medical Center in Burbank, CA, is a 392-bed acute care facility founded over 75 years ago by the Sisters of Providence. Known for our state-of-the-art technology and high quality, compassionate care, we provide the full range of diagnostic, treatment, care and support services for the San Fernando Valley communities.

We provide many specialized services and treatment capabilities. Our Heart and Vascular center delivers care with one of Los Angeles County's first STEMI designated receiving centers for heart attack victims. The Hycy and Howard Hill Neuroscience Institute, which supports our Certified Comprehensive Stroke Center, continues to grow inpatient and outpatient programs addressing stroke, Parkinson’s, and brain tumors. Maternal Child Health Services, including a level 3 NICU, support whole family care with 24/7 on site labor support and community education. The Roy and Patricia Disney Family Cancer Center, a comprehensive, state-of-the-art, patient-centered, treatment facility. Our cancer center includes some of the most advanced technology in radiation oncology, highly advanced medical and surgical oncology providers, excellent clinical outcomes and research, and all patient support services are housed in the same building. Our exceptional orthopedic program has recognized for its excellent outcomes and clinical expertise. Our Bariatric Program, a leader and resource for those dealing with obesity in Southern California, received a Five-Star Rating for Bariatric Surgery. In the fall of 2022 we will open our brand new, state-of-the-art Emergency Department which will triple our capacity to care for the community in their time of greatest need.

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Administrative (Clinical)

Location: California-Burbank

Req ID: 317097