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Providence Health & Services Learning Administrator PSJH in California


Providence St. Joseph Health is calling a Learning Administrator PSJH. This position works remotely and is open to Candidates residing in Alaska, Washington, Montana, Oregon, or California.

Applicants that meet qualifications will receive a text with an additional question from our Modern Hire system.

We are seeking a Learning Administrator PSJH who will be responsible for administering learning programs that support education goals within Providence Learning Applications. In collaboration with stakeholders the Administrator is responsible for administering logistical aspects for learning programs using the infrastructure systems and tools to manage PSJH system-wide education delivery. Support tier 2 help desk questions in regards to learning technology, troubleshoot system issues.

In this position you will have the following responsibilities:

  • Collaborating with PSJH stakeholders creates classroom templates, program evaluations, post test, attachments, videos and eLearning . Manages the CE process related to the Learning Management System learning modules. Works closely with education coordinators and customers to design and implement educational course assignments.

  • Support and manage processes for publishing eLearning content, set up courses and trouble shoot technical issues when needed. Manage the course catalog and devolve a active course catalog matrix by ministry/region/system.

  • In collaboration with stakeholders coordinate required/mandatory education reporting to help ensure compliance and completion. Ensure education records are accessible by managers and staff as systems allow, and as needed, compile and distribute required education reports to managers, including projected education requirements and delinquency reports. Develop annual education assignment racetracks and annual partner with stakeholders to review and determine continuing assignment need.

  • Responds and troubleshoots tier 2 help desk incidents related to the LMS programs by researching cause of incident and resolving, facilitating resolution or referring to the appropriate resources.

  • Provides high quality customer service to all recipients of educational information, programs, and services.

  • Responsible for the overall operations and maintenance of the Learning Management System. Including but not limited to ensuring all classroom activities are graded in a timely manner, learning assignments are monitored and ended accordingly, eLearning courses are reviewed annually and that the course catalog includes only active current courses.

  • Provides coordination support for learning programs at PSJH. This includes but not limited to the coordination of class scheduling, securing and booking conference rooms as needed, registration management, tracking and managing participant lists, and grading classes.


Required qualifications for this position include:

  • 2 years learning management software (HealthStream preferred), database management products and problem solving/troubleshooting skills.

Preferred qualifications for this position include:

  • Bachelor's Degree in Education, Health Science, or related field.

  • Experience in a healthcare setting.

About the department you will serve.

Providence Strategic and Management Services provides a variety of functional and system support services for all eight regions of Providence Health & Services from Alaska to California. We arefocused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Analytics/Business Intelligence

Location: Washington-Renton

Other Location(s): Montana, California, Washington, Oregon, Alaska

Req ID: 329317