Providence Health & Services Business Services Supervisor - Revenue Capture in Everett, Washington


Providence is calling a Business Services Supervisor to Providence Medical Group in Everett, WA.

We are seeking a Business Services Supervisor who will manage the patient support services for Centralized Services Department which includes centralized referrals and centralized medication prior authorizations (CMPA).

In this position you will:

  • Assist with front end/clinic processes that impact referrals, authorization, billing and reimbursement

  • Implements and supervise all aspects of centralized services to support the strategic initiatives of Providence Medical Group

  • Accountable for customer satisfaction and complaint resolution within the area of responsibility

  • Determine long-range objectives and goals to meet business operations expectations

  • Formulates and manages budgets and other fiscal opportunities

  • Sets objectives and goals to prioritize work demands. Demonstrated experience with word processing and spreadsheet software


Required qualifications for this position include:

  • High School Diploma or GED

  • Experience working in a healthcare environment

  • Recent (within 2 years) management or leadership experience

  • Experience with physician revenue cycle and referrals/authorizations

  • Medical Terminology, specialty terms and techniques used by units served

  • General office practices including record keeping, word processing, and data entry

Preferred qualifications for this position include:

  • Bachelor degree in administration, management or any related field from an accredited institution or related years of experience

  • 3 years experience in Revenue Cycle

  • 2-3 years managing referrals,and authorizations.

  • Experience working in physician billing, referrals to revenue cycle.

About the clinic you will serve.

Providence Medical Group is a group of primary care, specialty care and hospital-based medical providers who serve Snohomish County in more than 10 locations in scenic northwest Washington. Our providers and staff strive to create a distinctive health care experience for each patient – one focused on trust, respect, communication and teamwork.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As people of Providence, we reveal God's love for all, especially the poor and vulnerable, through our compassionate service.

About Us

Providence Health & Services is the third largest not-for-profit health system in the United States. Providence employs more than 82,000 caregivers (employees) across a five-state area; AK, WA, MT, OR, and CA. Our facilities include 34 hospitals, 600 physician clinics, senior services, supportive housing and other health and educational services. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Supervisory / Management

Location: Washington-Everett

Req ID: 185096