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Providence Health & Services Certified Medical Assistant - Lacey Express Care Retail in Lacey, Washington


Providence is calling a Certified Medical Assistant - Retail (0.9 FTE, Day Shift) to support our Experess Care Clinic in Lacey, WA.

The Certified Medical Assistant works closely with a team of staff including physicians and advanced level providers to ensure the delivery of high quality patient care. The MA is also responsible for front desk, patient registration, insurance billing and payment collection/cashiering in addition to their patient care responsibilties.

In this position you will have the following responsibilities:

  • Identifies daily operational and clinical issues to ensure clinic’s operational readiness

  • Monitors and manages the appointment schedules daily

  • Provides general information to patients including but not limited to financial policies, registration requirements, insurances, etc.

  • Coordinates referral preparation, approval and distribution

  • Verifies patient’s information and co-pay

  • Performs patient intake screening and/or makes arrangements for additional diagnostic testing or referral for appropriate provider

  • Processes all clerical records for clinic patients including cashiering, as well as completion of encounter forms and patient charts

  • Assists physicians/providers during examinations and procedures, anticipating needs

  • Directs flow of patients and calls to the appropriate care team


Required qualifications for this position include:

  • H.S. Diploma or GED

  • Graduate from Certified Medical Assistant Program

  • Must be credentialed through one of the following a nationally recognized Medical Assistant programs: AAMA, AMCA, NHA, AMT, NCCT, or NAHP upon hire

  • Washington State: applicant must have National Certification and be licensed through the State of Washington and Department of Health

  • Current Basic Life Support (BLS) card must be from the following authorized governing bodies: American Heart Association (AHA) - (BLS Provider), American Red Cross (ARC) - (BLS for Health Care Provider), or Military Training Network (MTN) – (Healthcare Provider) upon hire

  • 6 months recent experience working as a Medical Assistant

  • Prior experience providing a high level of customer service in a fast paced healthcare environment, including handling confidential data with discretion

  • Electronic Medical Records (EMR) experience

About the hospital you will serve.

Express Care is your faster way to well! Express Care Clinics offer same-day appointments and extended hours seven days a week. We're here when you need care for the stuff you just can't treat at home. In addition, Express Care Virtual offers same-day, on-demand, video visits with trusted health care providers. Come see us when you want fast care from folks who know health.Providence Health & Services is further developing its physician integration strategy. As part of this growth, Providence Saint John’s Medical Foundation came into flourishing. Saint John’s Medical Foundation is an integrated, not-for-profit network of medical clinics and affiliated services, servicing the greater Santa Monica and Los Angeles area. The Foundation is expected to continue to grow in the next several years, bringing with it facilities, staff and physician growth to support that objective.

For information on our comprehensive range of benefits, visit:

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Medical Assistant

Location: Washington-Lacey

Req ID: 262475