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Providence Health & Services Lead, Food Service - Hospital in Medford, Oregon


Providence is calling a Food Nutrition Lead to its Dietary Department at Providence Medford Medical Center in Medford, OR. This is a full-time position. The primary work schedule is Saturday thru Wednesday from 7:30a - 4p. However, your work days and work hours may fluctuate periodically to meet operational demand. Candidates with 2 years of Team Lead, Supervisor, or other Leadership experience are encouraged to apply.

Apply today! Applicants that meet qualifications will receive a text message with some additional questions from our Modern Hire system.

We are seeking a Food Nutrition, Lead that will ensure that Food Service staff are providing a high level of customer service for patients, family members, volunteers, physicians and staff. This position primarily works on the weekend as Lead for all Food/Nutrition staff. The Service Excellence Standards of Behavior guidelines must be adhered to at all times. Must have comprehensive knowledge of, and be compliant with, specified regulatory requirements, and food safety and sanitation regulations for food service in a health care environment. Assists in monitoring the cleanliness and sanitation of area(s) of responsibility. Adheres to County/State Health department, hospital, and department standards, policies and procedures at all times. This Food/Services-Lead position trains, coaches and communicates professionally and objectively in order to motivate and lead the team, and must perform all duties in a manner which promotes and encourages a productive team environment.

In this position you will have the following responsibilities:

  • Oversee and lead the weekend operations of Dietary and Cafe services and staff

  • Monitor and troubleshoot patient meal service, inventory/product, production and equipment issues, and staffing issues

  • Monitor and oversee to ensure all food in the area of responsibility are organized, properly stocked, labeled, dated and stored in the appropriate and designated areas

  • Ensure food is stored at proper temperatures and is rotated as per department standards and FIFO principles

  • Be responsible to ensure areas of responsibility are cleaned, sanitized, and restocked

  • Monitor the serving stations and the refrigeration equipment on line and in the kitchen to ensure these areas are sanitized and in good working order that includes all appropriate storage areas

  • Work with management and peers to improve service and quality of food items

  • Work with management to encourage a positive work environment and improve employee engagement while acting as a positive role model at all times

  • Assist management by providing input and information into performance issues for employees under their daily direction

  • Assist management by providing input and information regarding annual employee evaluations

  • Adhere to county/state policy on and proper food handling


Required qualifications for this position includes:

  • Oregon Department of Human Services Food Handlers Card prior to first day of work

  • Two (2) years of working in a high volume, full service restaurant or institutional food service facility

  • Experience working successfully in a team environment to accomplish common goals

  • Able to communicate and understand instructions, follow recipes and department standards

  • Strong interpersonal communication skills in order to communicate with fellow team members and management

  • Good writing and reading skills

  • Able to multi task and work with several teams throughout their shift

  • Able to prioritize and organize smaller work assignments while still contributing to the major goal or assignment of the day

  • Able to work independently at all times with minimal direction from supervisor or manager

  • Working knowledge of industry health codes and regulations

  • Able to take direction and change priorities quickly because of changing staff levels, production/equipment issues, supply shortages and volume fluctuations

Preferred qualifications for this position includes:

  • ServSafe certificate

  • Additional years of diversified cooking experience, which includes any combination of the following positions: line/grill/broiler cook, production cook, catering, soup or saute cook

  • Experience working from scratch recipes as well as prepping and portioning items needed in the production process

  • Experience using food production software (i.e., Computrition), and ability to take diet orders, print necessary reports and update recipes in the data base

  • Some knowledge of various cooking techniques and processes and the ability to apply these methods in a kitchen with heavy equipment constraints due to volume and capacity issues

About Providence in Oregon

As the largest healthcare system and largest private employer in Oregon, Providence offers exceptional work environments and unparalleled career opportunities.

The Providence Experience begins each time our patients or their families have an encounter with a Providence team member and continues throughout their visit or stay. Whether you provide direct or indirect patient care, we want our patients to feel that they are in a welcoming place where they can be comfortable and free from anxiety. Our employees create the Providence Experience through simple, caring behaviors such as acknowledging and welcoming each visitor, introducing ourselves and Providence, addressing people by name, providing the duration of estimated wait times and updating frequently if timelines change, explaining situations in a way that puts patients at ease, carefully listening to their concerns, and always thanking people for trusting Providence for their healthcare needs. At Providence, our quality vision is simple,

"Providence will provide the best care and service to every person, every time."

Providence is consistently ranked among the top 100 companies to work for in Oregon. It is also home to two of our award-winning Magnet medical centers. Providence hospitals and clinics are located in numerous areas, ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland. If you want a vibrant lifestyle while working with a team highly committed to the art of healing, choose from our many options in Oregon.

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Variable

Job Category: Food Service Attendant

Location: Oregon-Medford

Req ID: 323671