Job Information

Providence Senior Manager, Health Information Management, Remote in Oregon


Providence St. Joseph Health is calling a Senior Manager, HIM to work remotely within our footprint states: AK, CA, MT, OR, TX and/or WA.

Revenue Cycle Shared Services reflect the Providence employees who work throughout Providence St. Joseph Health and their family of organizations and affiliates in revenue cycle systems and structures in support of our ministries and operations in all regions from Alaska, Washington, Montana, Oregon, California, Texas, and New Mexico. Revenue Cycle's objective is to ensure our core strategy, committed to excellence, is enhanced along with the overall patient care experience (know me, care for me, ease my way) by delivering a robust foundation of services, operational and technical support, and the sharing of comprehensive, relevant, and highly specialized revenue cycle expertise.

This position is accountable for the operations and strategic direction / delivery of a best-practice HIM document-imaging, record analysis, physician suspension, medical transcription service model within Revenue Cycle throughout the Providence health system (including affiliates). This role includes developing and executing strategic plans around organizational transformation, integration, standardization, and modernization of health record processing HIM services. A strong degree of forward-thinking, leadership skills, business acumen, and communication skills are required for this position.

The incumbent performs all duties in a manner that promotes Providence mission, values, and philosophy. In all aspects, he/she serves as a role model for the values and mission of the organization.


  • Overall management and oversight of HIM health record processing related services, including but not limited to: document-imaging, deficiency analysis, missing documentation, physician suspension, birth-certificates, transcription, release of information, QA, education, and training within designated scope of responsibility.

  • Ensures that all acute health record processing related services and strategic goals are aligned with organizational priorities and developed in a consistent and standardized manner across all regions.

  • Overall management of technology, workflows, and use of common tools including document-imaging, record analysis, transcription, and other systems. Identification of new technology / tools to enhance efficiencies, quality, etc.

  • Leads enterprise-wide health record processing related initiatives and ensures adherence to regulatory and accreditation guidelines.

  • Oversight of the development of standardized policies, procedures, and practices related to health record processing across the enterprise.

  • Creates ministry partnerships, and removes barriers impeding cash flow within scope of responsibility with high-level oversight of missing documentation workflows and appropriate escalation activities.

  • Effective management of health record processing caregivers within designated span of control.

  • Establishes and monitors overall compliance to all related HIM KPI’s and other metrics.

  • Incorporates knowledge of enterprise-wide business strategies to effectively challenge the status quo and delivers innovative methods to gain efficiencies, reduce costs, increase automation, and improve quality.

  • Leads large-scale projects which include: financial and quality analysis, problem solving, and team collaboration while leading a multidisciplinary team to advance revenue cycle programs.

  • Leads integration activities to standardize complex and disparate processes to best-practice standards across multiple facilities.

  • Proactively identifies opportunities, addresses obstacles, and leads transformational activities related to modernization and innovation.

  • Establishes strong partnerships with internal and external stakeholders such as Coding, ROI, Data-Integrity, CDI, Risk/Integrity/Compliance, Quality, providers, Information Services, ministry executives, vendors, payer-yield, and other departments within the organization.

  • Able to breakdown raw information and undefined problems into specific workable components that in-turn clearly identifies the issues at hand. Makes logical conclusions and decisions using a strong data/analytical approach.

  • Consistently displays awareness and sensitivity to the needs of internal and/or external customers. Proactively ensures these needs are met or exceeded.

  • Overall oversight of the development of standardized policies, procedures, and practices related to health record processing across the enterprise.

  • Identify and acts upon opportunities. Motivates others during times of organizational stress, ambiguity, and change. Creates an environment that encourages prudent risk-taking, sharing of best practices, and alerting groups to alternative approaches.

  • Leads caregiver engagement activities and develops an environment of trust, collaboration, support, enrichment, and cohesiveness amongst caregivers on his/her team.

  • Knowledge and support of performance metrics for compliance and workflow optimization across revenue cycle operations. Embraces achieving best practices efficiently.

  • Improves organizational performance though the application of original thinking to existing and emerging methods, processes, products and services. Employs sound judgment in determining how innovations will be deployed to produce return on investment.

  • Optimizes resources, promotes good stewardship, monitors and maintains control of department budgets and staffing.

  • Communicates ideas or positions in a persuasive manner that builds support, agreement, or commitment. Takes actions that directly or indirectly influence others to create buy-in, gain trust, and motivate actions in others or win concessions without damaging relationships.

Required qualifications:

  • Bachelor's Degree in AHIMA accredited HIM program or other Or equivalent educ/experience

  • Upon hire National Registered Health Information Administrator - American Health Information Management Association Or

  • Upon hire National Registered Health Information Technician - American Health Information Management Association

  • 8 years of Closely related experience

  • 6 years of Leadership role in HIM in a complex healthcare environment such as a large multi-hospital health system.

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

Salary Range:

NorCal (Napa, Sonoma)

Min: $49.25 , Max: $79.52

Southern California, NorCal (Humboldt) Alaska (Kodiak, Seward, Valdez)

Min: $43.90, Max: $70.87

WA Puget Sound Oregon (Portland) Alaska (Anchorage)

Min: $42.11, Max: $67.99

Oregon (Hood River, Medford, Seaside)

Min: $39.26, Max: $63.38

Eastern Washington (Richland, Spokane, Walla Walla)

Min: $37.47, Max: $60.50


Min:$33.91, Max: $54.74


Min:$32.12 , Max: $51.86

About Providence

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Check out our benefits page for more information about our Benefits and Rewards.

About the Team

Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment.

We are committed to cultural diversity and equal employment for all individuals. It is our policy to recruit, hire, promote, compensate, transfer, train, retain, terminate, and make all other employment-related decisions without regard to race, color, religious creed (including religious dress and grooming practices), national origin (including certain language use restrictions), ancestry, disability (mental and physical including HIV and AIDS), medical condition (including cancer and genetic characteristics), genetic information, marital status, age, sex (which includes pregnancy, childbirth, breastfeeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, genetic information, and military and veteran status or any other applicable legally protected status. We will also provide reasonable accommodation to known physical or mental limitations of an otherwise qualified caregiver or applicant for employment, unless the accommodation would impose undue hardship on the operation of our business.

We are a community where all people, regardless of differences, are welcome, secure, and valued. We value respect, appreciation, collaboration, diversity, and a shared commitment to serving our communities. We expect that all workforce members in our community will act in ways which reflect a commitment to and accountability for, racial and social justice and equality in the workplace. As such, we will maintain a workplace free of discrimination and harassment based on any applicable legally protected status. We also expect that all workforce members will maintain a positive workplace free from any unacceptable conduct which creates an intimidating, hostile, or offensive work environment.

Requsition ID: 154571
Company: Providence Jobs
Job Category: Health Information Management
Job Function: Revenue Cycle
Job Schedule: Full time
Job Shift:
Career Track:
Department: 4001 SS RC HIM NW
Address: WA Centralia 914 S Scheuber Rd
Pay Range: $42.11 - $67.99
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Check out our benefits page for more information about our Benefits and Rewards.

Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.