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Providence Health & Services Program Manager Outreach (PS&D) in Portland, Oregon


Provider Solutions & Development (PS&D) is calling a Program Manager Outreach to our location in Portland, OR. This position is remote and can sit in any Providence approved state location within the US.

Provider Solutions & Development (PS&D) is a national market leader for best-in-class provider recruitment services. PS&D helps create healthier communities by partnering strategically with like-minded healthcare organizations to deliver exceptional provider recruitment and consultative services. Our mission? To inspire and empower the next generation of care.

Our team is building a robust outreach strategy that supports early-career physicians and advanced practice clinicians across the country with career guidance and support. We have an exciting roadmap to the future, which includes aggressive growth plans and multiple initiatives to get us there.

We’re searching for an experienced Program Manager to join our team. Our ideal candidate will have expertise in developing strategies and process to drive programmatic success. The incumbent should be able to work both independently and with cross-functional teams to develop and refine tactics that support resident recruitment & retention, residency program relationship development, and overall program growth.

In this role, the Program Manager will primarily work with internal stakeholders in Graduate Medical Education (GME) and the Providence Physician Enterprise, while strategically partnering across Recruitment, Sales, Outreach teams within PS&D.

In this position you will have the following responsibilities:

  • Lead development and execution of internal outreach strategy with the primary objective of engaging all residents and fellows across the Providence health system via multiple channels.

  • Develop strategic plans and lead various activities to increase engagement across regional medical groups and our training physicians.

  • Facilitate a regular cadence of curated educational presentations to residency and fellowship programs internally.

  • Own tracking and reporting on annual retention of Providence-trained physicians. Provide strategic vision for increases in retention.

  • Participate in physician workforce planning strategy workgroups to support increase in retention.

  • Primary point of contact for Shared Services functions (Accounts Payable, Human Resources, Technology) on execution of resident incentive program.

  • Track and manage delivery of initial/annual installment payouts for Providence residents who opt for our internal incentive package.

  • Develop a mechanism to track and engage visiting student learners/rotating residents, with the goal of maintaining lines of communication after their rotation is completed.

  • Oversee necessary process improvement and collaborations with the provider onboarding team to ensure our residents receive a superior onboarding experience as new interns.

  • Collaborate with key department leaders to assess needs, develop actionable plans, and implement them flawlessly to meet the recruitment and retention needs of Providence.

  • Participate in various graduate medical education workgroups and councils across the organization. Act as primary liaison and stakeholder on behalf of PS&D.

  • Work with executives, physician leaders, and others to articulate and implement physician retention strategies for Providence. Create and manage reporting mechanisms.

  • Oversee engagement strategy of annual, incoming resident and fellow hires across our regions.

  • Measure program performance and make formal recommendations for any necessary improvements and additions to drive program growth.

  • Own data integrity for all Providence residents and fellows as they move from trainees to recruits.

  • Develop and maintain SharePoint sites and other technology that supports the collection of data, communication, and facilitation of PS&D’s engagement with our physician training programs. To also include development of additional communication platforms for PSJH GME.

  • Document critical data points on Providence-trained residents and fellows based on their engagement with the program. Skills:

  • Advanced written and verbal communication skills that support building relationships and inspiring confidence with all those you encounter.

  • Ability to deliver clear and highly informative presentations across multiple levels of stakeholders.

  • Highly effective in building operational plans, trackers, and processes.

  • Physician/clinical professional relationship management experience preferred.

  • Proficiency in word processing, spreadsheet, and database applications.

  • Ability to lead projects, initiatives, and change processes in a large, highly matrixed environment.

  • Experienced relationship builder that thrives in an entrepreneurial environment.

  • Ability to travel within regional scope periodically.


Required qualifications for this position include:

  • Bachelor's Degree or equivalent education/experience.

  • 5 years experience in like-minded roles.

Preferred qualifications for this position include:

  • Master's Degree.

  • 3 years Planning, executing or supporting events, marketing, brand promotion, recruitment or sales development.

  • Understanding of recruitment marketing (healthcare).

About the department you will serve.

Founded within Providence over 20 years ago, Provider Solutions & Development is a community of recruitment experts working to support and serve health care providers with heart, from residency to retirement, so providers can do the same for their patients. We began 20 years ago out of a clear need to change recruitment. We’re not focused on quotas, and we don’t work on commission. With exclusive access to hundreds of positions across the nation, we offer holistic, personal career coaching that puts providers’ needs first. We don’t just fill positions, we fulfill individuals by taking the time to help providers find where they’re meant to be, both now and in the future.

We offer a full comprehensive range of benefits — see our website for details —

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Non-Clinical Lead/Supervisor/Manager

Location: Oregon-Portland

Other Location(s): Washington-Renton, New Mexico-Hobbs, Alaska-Anchorage, Montana-Missoula, Oregon-Portland, California-Irvine

Req ID: 325828