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Providence Sales Communication Specialist in Portland, Oregon

Description:

Providence St. Joseph Health is calling a Sales Communication Specialist to our location in Portland, OR.

We are seeking a Sales Communication Specialist who will assist in developing and executing a communication strategy to support the producer engagement strategy for small and large group, ASO and ancillary lines. In this aspect of the role, it is important for the individual to be a strategic thinker who can "see the field" and work across functions and lines of business to develop holistic communication interventions (ad hoc as well as planned/periodic vehicles) for various producer audience segments.

It is expected that a significant percentage this position's effort (50 % ) will be directed by the Sr. Manager of Sales Enablement and Planning for Medicare & Individual products to develop and create sales training (external audience) and other producer focused communication in support of the health plan's growth objectives.

In this position you will have the following responsibilities:

  • Understanding differences in sales channels and is able to develop and create appropriate communication and training materials for these audiences across PHP’s product lines.

  • Possesses practical skills in designing, writing and creating communication vehicles including newsletters, presentations (PowerPoint), websites, emails, etc…

  • Identifies trending topics and works with PHP subject matter experts in other departments to create and deliver appropriate producer communication and/or value-added training (e.g., continuing education) for the targeted channel.

  • Evaluates current periodic communication vehicles (e.g., Medicare Partners Pulse Newsletters) and develop a strategy for delivering periodic communication across all PHP LOBs/sales channels.

  • Maintain the yearly Medicare sales calendar

  • Create and maintain sales training and enablement content

  • Create and deliver ad hoc producer communication (e.g., Broker e-blasts) in response to critical trending issues.

  • Maintain and update policies and procedures

  • Manage the Medicare & Individual certification programs

  • Ensure training initiatives are aligned with company objectives and goals

  • Design and create effective PowerPoint presentations to a variety of audiences

  • Identify and refine onboarding requirements at 30, 60, 90, 180 & 365 days of a sales person journey, across all sales

  • segments and roles

  • Manage and maintain sales enablement structure, execution, and overall training content and resources

  • Adhere to the marketing & regulatory guidelines

  • Ability to manage multiple projects and meet tight deadlines

  • Knowledge of SalesForce CRM and ability to use the system to deliver targeted communication to PHP's appointed producers.

  • Work collaboratively with stakeholders in sales and marketing to develop and deliver communications for the producer audience.

Qualifications:

Required qualifications for this position include:

  • Bachelor's Degree in Marketing, advertising, communications, creating writing, journalism or related field or equivalent education/experience.

  • 2 years project management experience.

  • 5 years experience in a marketing communications/writer role.

  • 2 years health insurance industry experience, preferably including Medicare Supplement and Medicare Advantage products, group and individual products.

Preferred qualifications for this position include:

  • 2 years Graphic Design experience.

  • 2 years experience in curriculum design.

  • 2 years experience with Learning Management Systems and content creation for sales training platforms.

  • 2 years experience using platforms for facilitation of virtual meetings (i.e. Webex, Lync, etc.)

  • 1 year experience working with Salesforce CRM.

  • 1 year experience managing large scale mass emails using tools such as Constant Contact email engine.

About Providence in Oregon

As the largest healthcare system and largest private employer in Oregon, Providence offers exceptional work environments and unparalleled career opportunities.

The Providence Experience begins each time our patients or their families have an encounter with a Providence team member and continues throughout their visit or stay. Whether you provide direct or indirect patient care, we want our patients to feel that they are in a welcoming place where they can be comfortable and free from anxiety. Our employees create the Providence Experience through simple, caring behaviors such as acknowledging and welcoming each visitor, introducing ourselves and Providence, addressing people by name, providing the duration of estimated wait times and updating frequently if timelines change, explaining situations in a way that puts patients at ease, carefully listening to their concerns, and always thanking people for trusting Providence for their healthcare needs. At Providence, our quality vision is simple,

"Providence will provide the best care and service to every person, every time."

Providence is consistently ranked among the top 100 companies to work for in Oregon. It is also home to two of our award-winning Magnet medical centers. Providence hospitals and clinics are located in numerous areas, ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland. If you want a vibrant lifestyle while working with a team highly committed to the art of healing, choose from our many options in Oregon.

For information on our comprehensive range of benefits, visit:

http://www.providenceiscalling.jobs/rewards-benefits/

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Marketing/PR/Communications

Location: Oregon-Portland

Req ID: 275671

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