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Providence Health & Services Telesitter/CNA *$4,000 Hiring Bonus* in Portland, Oregon


Providence is calling a Telesitter (0.9 FTE, Variable/Rotating) to Providence Office Park Portland in Portland, OR

$4,000 Hiring Bonus

Apply today! Applicants that meet qualifications will receive a text message with some additional questions from our Modern Hire system.

We are seeking a Telesitter that will provide continuous observation and surveillance of assigned telesitter patients. First line of action is to verbally redirect the patient from engaging in at risk behaviors. Notifies the nursing staff if the patient requires assistance by communication device or STAT Alert Alarm as appropriate.

In this position you will have the following responsibilities:

  • Adhere to Medical Center and departmental policies and procedures regarding job specific duties, safety, accident prevention, sanitation, infection control, and improving organization performance program

  • Demonstrate understanding and proficiency in use of the Video Monitoring (VM) software

  • Maintain visual observation at all times

  • Verbally redirect patient over digital 2-way audio device that is in patient room

  • Immediately summons the nursing staff if the patient requires assistance

  • Participate in hand-off of pertinent information/behavior about assigned patients when arriving on the unit and upon completion of shift assignment

  • Provide patient with explanations as necessary, but does not counsel or provide opinions

  • Demonstrate behaviors in line with Service Excellence and Caring Reliably Tones and Tools

  • Immediately notify nursing staff immediately of any escalating behaviors the patients' exhibits

  • Participate in a collaborative identification and reporting of patient safety issues

  • Immediately notifies nursing staff, charge nurse or nursing supervisor of any observed safety hazard in patient rooms

  • Dedicate attention to observing patients with no outside distractions (no answering of phones unless direct calls to monitor station, etc.). The headset must remain on, connected to audio while on duty

  • Never leave monitor station unattended. If you need to step away, call for backup first

  • Maintain a clean and tidy workspace


Required qualifications for this position includes:

  • Current Basic Life Support (AHA-BLS) Card from the American Heart Association for Health Care Providers -OR- American Red Cross Cardiopulmonary Resuscitation (CPR) / Automated External Defibrillator (AED) for the Professional Rescuer

  • Oregon Certification as a Certified Nursing Assistant (CNA) 1

About Providence in Oregon

As the largest healthcare system and largest private employer in Oregon, Providence offers exceptional work environments and unparalleled career opportunities.

The Providence Experience begins each time our patients or their families have an encounter with a Providence team member and continues throughout their visit or stay. Whether you provide direct or indirect patient care, we want our patients to feel that they are in a welcoming place where they can be comfortable and free from anxiety. Our employees create the Providence Experience through simple, caring behaviors such as acknowledging and welcoming each visitor, introducing ourselves and Providence, addressing people by name, providing the duration of estimated wait times and updating frequently if timelines change, explaining situations in a way that puts patients at ease, carefully listening to their concerns, and always thanking people for trusting Providence for their healthcare needs. At Providence, our quality vision is simple,

"Providence will provide the best care and service to every person, every time."

Providence is consistently ranked among the top 100 companies to work for in Oregon. It is also home to two of our award-winning Magnet medical centers. Providence hospitals and clinics are located in numerous areas, ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland. If you want a vibrant lifestyle while working with a team highly committed to the art of healing, choose from our many options in Oregon.

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Variable

Job Category: Certified Nursing Assistant

Location: Oregon-Portland

Req ID: 326533