Providence Health & Services ADM Consultant - PSJH in Renton, Washington


Providence is calling a ADM Consultant to Providence Health & Services in Renton, WA.

We are seeking a ADM Consultant to be responsible for the day-to-day administration of the disability and absence management programs including answering questions, addressing escalations, responding to AskHR tickets, providing required information to our third-party administrator and vendor partners, administering the end-of-benefits process, manage scheduling for interactive discussions for ADA cases and identifying and participating in process improvement opportunities.

Essential Job Functions:

  • Primary day-to-day contact for escalations of complex leave and disability issues ensuring appropriate resolution that is timely and consistent with policies and procedures, applicable laws and regulations.

  • Daily liaison with the third party administrator claim team and other vendor partners to address caregiver, core leader and/or HR questions, leave or claim clarification, and service issues.

  • Act as an internal resource for HR, the HR service center, payroll and other internal partners for leave and disability issues and questions including clarification on policies, processes, leave laws, , how CBA leaves are administered, providing education on available reports and their content, etc.

  • Working with Senior ADM Consultant, participate in oversight as defined (e.g., call monitoring, audits) to ensure policies and processes are working as desired.

  • Assist in identifying and recommending improvement opportunities and working with the Senior ADM Consultant and/or Manager to implement.

  • Respond to requests from HR Consulting and legal ensuring timely and comprehensive responses.


Required qualifications for this position include:

  • Bachelor’s Degree or equivalent educ/experience

  • 3 Years’ experience in Human Resources with at least some in disability and absence management

Preferred qualifications for this position include:


About the department you will serve.

Providence Strategic and Management Services provides a variety of functional and system support services for all eight regions of Providence Health & Services from Alaska to California. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Administrative Support (Clinical)

Location: Washington-Renton

Req ID: 201741