Providence Executive Director, Health Equity Initiatives in Renton, Washington
The Executive Director, Health Equity Initiatives responsible for directing a system-level Health Equity Initiatives function, responsible for leading regional and system-wide partnerships and initiatives, facilitating continuous improvements efforts, and directing learning collaboratives in support of Providence St. Joseph Health (PSJH)'s Population Health Management (PHM) cross-regional Health Equity strategic initiatives. In collaboration with the VP of Health Equity & Medicaid and PHM leadership teams, the Executive Director develops a portfolio of solutions to help meet system and regional population health goals, specifically those focused on reducing health inequities, structural barriers to health and improving outcomes for BIPOC, LGBTQIA and other marginalized populations. The key area of focus will be collaboratively partnering with regional leaders in the development and implementation of the health equity initiatives. The Executive Director will manage a project manager to support the aforementioned activities, and is responsible for individually leading strategic initiatives/projects and/or provide strategic decision-making support to the PSJH population health leaders, as needed or requested.
The Executive Director builds and maintains relationships with, and acts a strategic partner to system and regional Population Health and shared services leaders, flexibly responding to needs and enhancing the internal capability within the organization to develop and drive change, facilitate alignment and create measurable impact in communities served by Providence St. Joseph Health (PSJH). The Executive Director will individually lead, as well as manage caregivers who also facilitate, both direct and virtual teams from concept phase through transition to operations of cross-functional and cross-regional system partnerships, initiatives and projects of varying size and complexity.
Providence St. Joseph Health (PSJH) is committed to serving our poor and vulnerable populations. Our health equity and population care models focus on meeting the physical, behavioral, social, and spiritual needs of patients through healing authentic relationships, and by addressing systemic racism, social determinants of health and other structural barriers to achieving health equity. The incumbent performs all duties in a manner that promotes PSJH and ECMC (Enterprise Care Management & Coordination) Mission, values, and philosophy. In all aspects, s/he serves as a role model for the values and Mission of the organization.
This role is based in Renton, WA; but the location may also be flexible across the PSJH region.
The Executive Director, Health Equity Initiatives will:
In collaboration with the VP of Health Equity & Medicaid and SVP of ECMC, design and build a system-level Health Equity Initiative function to support large, complex, strategically-essential, cross-functional and cross-regional initiatives that directly address the PSJH's commitment to achieving health equity.
Be responsible for strategic plan development, staffing plans, and methodology development for the Health Equity Initiatives function. Direct a subordinate project manager and provides mentoring. Responsibilities include recruitment, performance management, and ongoing professional development. Ensure ongoing and continuous improvement of the team’s services and results.
In collaboration with the VP and ECMC leadership team, support regional and line of business health equity leaders in the development of strategic plans and key initiatives to achieve health equity and improve outcomes for populations experiencing oppression. Consult with regional and line of business health equity leaders to identify national best practices for addressing health disparities including promising and evidence-based strategies.
Serve as a conduit between regional and line of business health equity leaders and ECMC data science and business intelligence teams to identify appropriate means of measuring impact of key initiatives. Work collaboratively to ensure a regular cadence of reporting to measure progress and support pivots as needed.
Work with VP and regional and line of business health equity leaders to proactively plan for sustainability of key initiatives, including identification of federal funding mechanisms, collaboration with payer partners and advocacy opportunities.
In collaboration with VP and HEPC leadership, facilitate learning collaboratives focus on identifying, implementing PDSA cycles to optimize and scale promising strategies for reducing health disparities.
Facilitate collaboration across members of the Health Equity Council, including opportunities for lines of business to support regional efforts to advance health equity.
In collaboration with VP, maintain relationships with regional and line of business health equity leads including ensuring that they have a complete picture of ECMC's portfolio of offerings, including where and how their regional teams are engaging in such efforts. Building off of these conversations and leveraging data from ECMC population analytics and data science teams, serve as a resource to regional leaders in health equity strategy development and opportunity prioritization. Partner with leaders to ensure they are supported in as hoc and quarterly report-outs to senior leadership.
Work with system and regional health equity leaders, as well as shared services leaders to assess feasibility and impact of identified or proposed initiatives, and prioritize areas of focus in alignment with the PSJH Integrated Strategic and Financial Plan, as well as PSJH's Population Health Strategic plan with an eye towards the development and implementation of high-impact, scalable initiatives focused on improving both individual patient and population health, as well as optimizing financial impacts of providing care for patients in in our communities.
Direct a function that engages system and regional stakeholders in solving problems. Utilize change management and performance improvement tools. Build awareness and commitment to the change effort, and leads the ongoing communications and alignment of stakeholders throughout the process. Conduct post-initiative assessments and makes recommendations for improvement based on those assessments.
Along with VP, collaborate with Government and Public Affairs team to influence state and federal policy, legislative and regulatory work, where appropriate, as well as anticipating, communicating and addressing impacts at the state and system levels.
Be accountable for supporting the preparation and delivery of updates on Health Equity Initiatives work to PSJH Board of Directors, Executive Council, Population Health leadership and Regional leadership, as requested.
Manage confidential and time sensitive issues with integrity. Serve as a trusted advisor to the Population Health leadership team to facilitate the completion of analysis or assessments required for critical decision-making on high priority projects.
Stay aligned with and shares best practices with other members of the ECMC team as a way of improving upon the collective development of team members.
Ensure tracking of business objectives and outcomes for each partnership and/or initiative led by Health Equity Initiatives function.
Provide status reporting to senior leadership on all partnerships/initiatives/collaborative/projects under the Health Equity Initiatives function.
In collaboration with ECMC leadership team, be responsible for developing and maintaining ECMC’s content calendar for Population Health Roundtable, including developing and/or partnering to develop presentations.
Perform other duties and special projects as needed.
Contribute to PSJH’s cultural narrative in a manner personally meaningful and fulfilling
Required experience/education for this position include:
More than 10 years of experience with ten years of progressively increasing responsibility in management level (project and/or people) experience with specific facilitation, performance improvement, problem solving, and project management experience of complex, multi-regional, strategically important initiatives. Demonstrated experience and success in leading cross-functional and virtual teams. Demonstrated experience working in large and complex organizations, as well as working across diverse constituencies and geographies.
8 years of experience in healthcare operations for an understanding of the nature of the work performed.
Demonstrated ability in driving changes resulting in a decrease in health disparities or inequities for BIPOC, LGBTQIA and/or other marginalized populations.
Experience in change management, facilitation, and process improvement methodologies with substantial project management experience of complex, multi-regional, strategically important initiatives.
Ability to anticipate and take personal responsibility with appropriate sense of urgency for customer satisfaction.
Ability to consistently go out of the way to listen, understand, and support the needs of others in a sensitive manner.
Ability to perform challenging tasks efficiently and effectively.
Ability to anticipate problems and takes corrective action prior to completing the task.
Ability to set challenging objectives and works against self-defined standards of excellence to continually improve personal performance.
Demonstrated planning and program/project management skills.
Proven ability to set business strategy.
Strong attention to detail and outstanding analytical skills.
Action-oriented, achieving results effectively and efficiently and consciously encouraging others toward the goal with their passion, words, and actions.
Ability to navigate relationships, authority, and decision-making effectively within a matrixed organization.
Demonstrated management skills and ability to work effectively to build relationships with colleagues, customers, and executive management through positive interaction.
Ability to partners effectively through influence, leading change confidently and adjusting personal leadership/communication style to work well with various groups of people, teams, and functions and achieve desired results.
Ability to demonstrate a conscious awareness of their impact on others and adjusts their behavior to increase their personal effectiveness with all.
Strong commitment to personal and professional development and success of team members.
Ability to handle conflict immediately and effectively to respectfully achieve a positive result.
Flexibility and response to change
Proven ability to organize multiple projects, schedules, and demand to meet shifting priorities.
Demonstrated ability to study, understand, adapt, and respond effectively to a constantly changing environment
Ability to listen with sensitivity and openness.
Ability to actively seek constructive feedback and remain open and receptive to it.
Ability to anticipate the information needs of others.
Proven skills in oral and written communication with executives, management, and staff at all levels of the organization.
Ability to communicate honestly and courageously, bringing tough issues to the surface even when uncomfortable.
Proven ability to clearly translate high level strategy into implementable programs with fidelity to enterprise specifications and consistency where required, and flexibility where appropriate.
Working with regional and local administrative and clinical teams, maintain the ability to establish clear population health objectives that leverage the assets of our integrated delivery system in service to our organizational goals.
Ability to direct, engage in, and develop internal and external partnerships across the integrated delivery system and the community.
Ability to be strong team player with the ability to work effectively with leadership at multiple levels of the organization in a credible and professional manner.
History of developing high-performing teams and continuously improving department operations.
Ability to establish strong team relationships, building trust and open communication.
Proven ability in using effective influence without authority, ambiguity, different styles, in settings of conflicting priorities.
Experience working across diverse and stressed institutions, in settings of limited resources.
Outstanding team and meeting facilitation skills including planning, design and execution.
Strong organizational, interpersonal, facilitation and communication skills, and the ability to manage shifting priorities are critical for success in this position.
Possess good decision-making skills based upon a mixture of analysis, wisdom, experience, and judgment.
Strong consensus-building skills; the ability to be open, direct and collegial but also be decisive as needed.
Strong focused written and verbal communication responsive to the needs of the customers.
Highly organized and detail oriented.
A practical common sense approach to creating management tools which fit the unique needs of the customers and the circumstances.
Self-starting and independent in managing multiple projects and accountabilities.
Demonstrated success in managing a diverse portfolio of initiatives in a multi-region or divisional, complex organization.
Solid understanding of pace, complexity and challenges of providing system-level support services for a multi-state organization.
Ability to handle a variety, fast pace, and flexible assignments to meet ongoing business needs.
Assuring any work product is completed accurately and timely in accordance with departmental standards.
Ability to demonstrates a commitment to the philosophy, mission, core values, and goals of Providence St. Joseph Health. Previous work record demonstrates personal integrity, veracity, and trust.
Preferred experience/education for this position include:
- 2 years of experience leading learning and improvement collaboratives or other large scale improvement initiatives (such as Breakthrough Collaboratives).
For information on our comprehensive range of benefits, visit:
As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Leadership
Req ID: 281742