Providence Health & Services Executive Director, Nursing Behavioral Services – San Pedro in San Pedro, California
Reporting directly to the Nursing Service Line Executive Director, position has responsibility for the operation of the Professional Behavioral Health Nursing Practice within the ministry. The Executive Director – Behavioral Health directs nursing services by approval and implementation of nursing policies, procedures, standards and staffing plans.
As a member of the nursing executive team, assumes an active leadership role interdepartmentally, with the medical staff, and act as a key representative to the community on behalf of the Nursing Service Line Executive Director as deemed necessary.
With a constant focus on whole person care, quality, staff and patient safety, maintains standards and systems for care delivery at their ministry. These systems of care delivery promote evidence-based practice and are designed to support the management of productivity targets, patient acuity, and appropriate planning for and use of available resources.
Strategic Planning and Program Implementation
Strategically develops programs that impact the overall behavioral health needs of LCMSP patients.
Leads service line business planning in partnership with Business Development leader.
Develops tactics that address identified needs and supports implementation.
Maintains strong and active relationship with partners at DMH
Tracks the progress and success of strategies, tactics, and improvement in health care of LCMSP patients.
Provides overall direction in functional areas as the content leader in planning and programming for the service area.
Evaluates opportunities/need for new programs which are innovative, cost effective, revenue producing and market driven.
Evaluates program/service line based on service area, payor mix, target segments and potential market share.
Develops Operational Business Development Plans with input from and collaboration with CFO, other product line experts, Business Development Department and physician leaders.
Develops program/service line operational plans to include needed proforma, marketing strategies and implementation agenda.
Ensures appropriate program evaluation and revision.
Evaluates and formulates marketing plan for divisional area based on the hospital mission statement and strategic plan.
Develops and implements methods to attract and maintain current customers.
Develops and implements methods to monitor customer satisfaction.
Develops and implements methods of change based on customer research and fiscal considerations.
Act as a resource to management and support staff for unit specific marketing.
Directs relationships to enhance quality operations and efficient use of healthcare resources:
Monitors data to insure processes are in place to reduce unnecessary readmissions.
Ensures effective behavioral health processes and procedures are integrated.
Ensures that data is used in decision making regarding resource utilization.
Identifies and implements best practices related to behavioral health, chemical dependency, outpatient behavioral health, care transitions and post-acute services and LOS management.
Performs a wide variety of organization and Human Resources functions including:
Performance evaluation of supervisor and staff.
Recommendations of promotions, demotions, and other disciplinary actions.
Assures the proper handling of disciplinary actions.
Provides authoritative backup for managers and supervisors as part of their decision-making.
In collaboration with Fiscal Services develops the annual operating and capital budgets. Acts as a resource to management and supervisory staff on all aspects of the budgeting process to include projections of volume, revenue, salaries and supplies.
Identify and prioritizes the capital equipment plan. In collaboration with Fiscal Services and Materials Management procures capital equipment.
Identifies strategies to manage budget for divisional areas.
Identifies components of variances and explains specific variations between budgeted and actual figures and recommends changes as indicated.
Develops a results-oriented environment by encouraging financial accountability and responsibility at all staff levels.
Develops and strengthens collaborative efforts between Finance, Information Systems, Patient Care Division, Information Systems and Materials Management.
Assesses and makes recommendations for development of medical information documentation systems directed at enhancing communication between caregivers and improving overall continuity of care.
Ensures the organization’s commitment to maintaining confidentiality of patient information through development, maintenance and monitoring of related policies and procedures.
Collaborates with IT to ensure behavioral health processes are well integrated into electronic documentation tools.
Facilitates development and distribution of reports.
Regulatory and Licensure
Ensures compliance in regulatory and licensing bodies
Assess and ensures unit compliance
Acts as a resource and or point person when regulatory agency visits
Additional responsibilities include:
In depth current working knowledge of clinical practice and processes
Knowledge of organizational behavior; management systems and processes; nursing practice standards; clinical practice guidelines; regulations and ethics; healthcare economics; health and public safety; trends in business practice; consumer health care issues; healthcare evaluation and outcome measures; and fiscal management and finance.
Mobility to travel throughout the ministry and community.
Maintain the ability to work varying hours and handle difficult situations when necessary.
A working knowledge of labor contracts and application to practice
Maintain the ability to conceptualize and implement new service delivery models.
Maintain the ability to serve as a change agent supporting integration concepts.
Maintain the ability to represent the ministry professionally and build collaborative relationships with various agencies or organizations.
Maintain the ability to effectively work in a multi-entity organization including hospitals and satellite facilities
Demonstrated system thinking
Demonstrated ability to work in a complex matrixed environment
Maintain the ability to articulate the Magnet® standards and expectations
Required experience/education for this position include:
Bachelor's Degree in Nursing
Master's Degree in Nursing or related field required (Health Administration, Business, Public Health, or management)
Active and current California registered nurse license
5 years of Nursing Leadership
Demonstrated progressive leadership and expertise in communication across disciplines, participative change management, managing group dynamics and managing performance improvement processes
5 years of experience in behavioral health to include both front line clinician roles and leadership
We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit
As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Leadership
Location: California-San Pedro
Req ID: 328628