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Providence Concierge Coordinator in Santa Monica, California


Providence is calling a Concierge Coordinator (Full time/Day Shift) at Providence Saint Johns Medical Foundation in Santa Monica, CA.

We are seeking a Concierge Coordinator who will be responsible for the promotion and marketing of the Enhanced Access Program and other promotional service lines, products or ideas.

In this position you will have the following responsibilities:

  • Responsible for developing, managing, and expanding the Enhanced Access Program

  • Assist in informing patients of the benefits of the Enhanced Access Program

  • Communicate effectively and manage patient relationships in order to grow the Enhanced Access Program

  • Greet Enhanced Access Program patients to the office in a professional and friendly manner

  • Facilitate Enhanced Access Program office visits by escorting patients to exam rooms and performing vitals, i.e. blood pressure, height, weight and EKG if ordered in a timely fashion

  • Assist patients to sign up with the Follow My Health Portal and trouble shoot lost or forgotten passwords

  • Maintain the Enhanced Access Program database

  • Assist in event organization:

  • Planning and soliciting support/donations for the Women’s Heart Center yearly symposium

  • Manage production of all marketing materials

  • Organize photo shoot for website

  • Oversee informational video production on the Enhanced Access Program

  • Oversee all remote monitoring device interrogations and Alivecor transmissions

  • Assist in any area of the office where support is needed


Required qualifications in this position include:

  • Marketing experience

  • Event organization

  • Computer skills

  • Ability to multi-task

  • Good communication skills

  • Good organizational skills

About the hospital you will serve.

Providence Health & Services is further developing its physician integration strategy. As part of this growth, Providence Saint John’s Medical Foundation came into flourishing. Saint John’s Medical Foundation is an integrated, not-for-profit network of medical clinics and affiliated services, servicing the greater Santa Monica and Los Angeles area. The Foundation is expected to continue to grow in the next several years, bringing with it facilities, staff and physician growth to support that objective.

For information on our comprehensive range of benefits, visit:

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Project & Program Coordination (Non-Clinical)

Location: California-Santa Monica

Req ID: 264845