Providence Health & Services Senior IS Applications Analyst in Santa Rosa, California
Providence is calling a Senior IS Applications Analyst to work remotely from one of our footprint states which are inclusive of AK, WA, OR, MT, CA and or TX.
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We are seeking a Senior IS Applications Analyst to:
Demonstrate full use and application of standard principles, theories, and concepts related to technical discipline
Provide solution to a variety of moderately complex problems
Manage more complex projects, establish and implement new or revised system requirements or procedures
Analyze user requirements, develop and implement systems for moderately complex processes
Lead activities of project team, mentor and assist others in support of applications, projects and goals
Initiate, coordinate or lead course correction to stay on schedule while providing professional support for a large multi-facility healthcare organization
Partner, collaborate and extend effective working relationships with a wide range of internal and external contacts, vendors, and stakeholders on behalf of Providence
Work collaboratively with colleagues across Providence in delivery of specific cross departmental projects and efforts
Actively support and incorporate the mission and core values into daily activities
Treat all others with respect and demonstrate excellence, justice and compassion in daily work and relationships with others
In this position you will have the following responsibilities:
Use in-depth information and analysis to provide management with advice and counsel on a variety of business issues. Issues are often highly technical and complex in nature
Define user requirements for complex systems and educate customers on application functionality and limitations
Collaborates with customers on efficient, effective use of application resources, and create related documentation as necessary
Work with internal and external teams to support and develop business solutions
Uses professional knowledge, judgment and analysis in making decisions or recommending a course of action that meets business needs, in addition to assisting others in these same activities
Demonstrate service excellence and positive interpersonal relationships in dealing with others, including patients/families/members, employees, managers, medical staff, volunteers, and community members, so that productivity and positive relations are maximized
Apply standards, concepts and theories related to technical discipline to provides solutions to highly complex problems, while also mentoring less experienced staff in the use of these tools, techniques and analytical skills
Prepare documentation and assist in documenting, defining and developing workflows in collaboration with relevant stakeholders
Lead project teams as needed
Synthesize data, information, and knowledge to analyze multiple approaches/solutions to issues or problems
Collaborate with peers to create and maintain standard team specific documentation
Leads maintenance and improvement of documentation standards
Identify, manage, and communicate issues and risks, diplomatically escalating as appropriate through areas affected
Assist others in gathering, assessing and troubleshooting of application failure root cause
Understand and translate the business needs into system design alternatives, configuration and workflow validations
Facilitate and coordinate the development and analysis of complex test plans
Acts as a resource during testing and upgrades; coordinates with appropriate individuals
Ability to define and meet individual goals consistent with organizational mission, quality, budget, customers, and financial results
Plan and coordinate downtime, change management, maintenance, and upgrades. Performs capacity planning and vendor management.
Ability to travel as required
Perform rotational on-call responsibilities
Required qualifications for this position include:
Bachelor's Degree in Computer Science, Business Management, Information Services or a combination of equivalent education, skills and relevant experience
4 years Epic Certification with build experience -OR- 7 years build analyst experience in Epic and/or equivalent healthcare software
Epic Certification within 90 days -OR- Applicable Epic Certification within 3 months of last class completion is required for certification
Certifications must be kept up to date
Preferred qualifications for this position include:
Any certifications relating to software applications, technology infrastructure and or clinical specializations are an advantage
Some application suites require advanced current clinical knowledge and expertise (Pharmacist, Registered Nurse, LPN, Therapist) as demonstrated by a current state license
About the department you will serve.
Providence Shared Services provides a variety of functional and system support services for our Providence family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.
We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit
As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Applications
Location: California-Santa Rosa
Other Location(s): Montana, California, Washington, Oregon, Texas, Alaska
Req ID: 330444