Providence Principal USAC Consultant PSJH in Seattle, Washington
Providence St. Joseph Health is calling a Principal USAC Consultant PSJH to our location in Anaheim, CA; Seattle, WA; Renton, WA; Portland, OR; Beaverton, OR; Torrance, CA; Burbank, CA or Irvine CA.
We are seeking a Principal USAC Program Administrator to be responsible for delivering business value by managing all aspects of Providence’s relationship with the Universal Services Administrative Company. The work involved is highly important to the business objectives of the enterprise. All duties must be performed in a manner that promotes team success, and promotes Providence St. Joseph Health (PSJH) mission, philosophy and core values of respect, compassion, justice, excellence, and stewardship.
This position may focus on a wide variety of activities in support of the program. These activities include, but are not limited to:
Own and maintain a positive relationship with outside consulting firms responsible for assessing circuit eligibility for program participation and filing & tracking of reimbursement claims
Lead Providence’s response to annual USAC audits
Coordinate USAC Commitment Letters with outside consulting firms and lead the resolution of claim denials
Ensure Providence is receiving correct reimbursement amounts for each funding year
Forecast, track and report on reimbursements by funding year
Ensure credits received are reflected in the correct cost centers
Maintain an accurate inventory of USAC hardware
Ensure USAC hardware is properly tagged and in the correct location
The position reports to a TEO Director and must establish and maintain effective working relationships with staff at all levels in PSJH TEO Program Operations, as well as with other Providence St. Joseph Health (PSJH) staff, vendors, agents, and others.
This position recognizes the fact that, in addition to our line organization, coordination with teams outside of their direct pillar is important. This position demands an individual who, without direct line reporting authority, can mobilize teams of Financial and Technology professionals and others to execute on these initiatives.
In this position you will have the following responsibilities:
Makes informed decisions about where to invest efforts based on established priorities as demonstrated by: completing assignments on time; communicating with customers and supervisors regarding prioritization and target completion dates based on business need or impact. Leads virtual project teams in carrying out projects. Understands business needs and sets accountabilities that meet established goals.
Leads multiple large, complex, sometimes high-risk financial initiatives.
Demonstrates effective interactions and positive interpersonal skills in dealing with fellow employees, supervisors, stakeholders, other department employees and vendors in order to maximize productivity and positive employee relations including virtual team leadership and interactions at the program level where required. Interacting and delivering at the multiple levels of the organization.
Serves as a liaison and principal contact for financial-related activity. Manages and integrates groups of diverse disciplines in collaborative activities by acting as key liaison and facilitating cross-function communication.
Participates in overall business planning, bringing current and future knowledge of technology and evolving systems as applied to the organization’s competitive position.
In conjunction with direction from leadership, develops strategies consistent with management goals and provides direction to managers to fulfill strategic enterprise direction
Works within the organization effectively and efficiently to accomplish goals and objectives and use positive and effective interactions with staff, stakeholders, supervisors, other department employees and vendors to maximize productivity and positive employee relations. Shifts gears comfortably and learns quickly when faced with new challenges and problems. Comfortably handles risk and uncertainty. Consults and provides recommendations to customers, staff, and management on financial knowledge.
Internal - Maintains a positive relationship with various Technology leaders and Executive members, from with in their pillar and beyond. External - Supports vendor engagement through successful execution and transparency, relying on effective interpersonal and communication skills to overcome resistance to use of methodologies.
Develops, manages and executes plans (objectives, goals, scope, schedules resources costs, and dependencies) to promote and mature financial status.
Identifies, documents and monitors metrics for performance; compiles, and manages to the data, and notifies stakeholders of problems affecting timelines and resources.
Analyze complex business problems, operational scenarios, and related financial implications; complete financial models for operations and identify areas of opportunity; develop executive-level proposals that enable senior leadership to make informed business decisions
Proactively identifies, manages, and communicates issues and risks, diplomatically escalating as appropriate through areas affected. Works on complex issues where analysis of situations or data requires an in-depth evaluation of variables. Exercises sound judgment and expertise in selecting methods, techniques and evaluation criteria for obtaining results.
Fostering effective utilization of operating and capital funds and providing financial analysis of purchasing and contracting activities
Supports program business area goals and front-end strategic assessments of business pursuits; takes a leadership role in the preparation of responses to solicitations
Required qualifications for this position include:
Bachelor's Degree in Computer Science, Business Management, accounting, Information Services or an equivalent combination of education and relevant experience.
Coursework/Training: Business Planning / Process.
9 years Information services - IS business experience (Contracts, finance or equivalent) with a focus on technical areas within healthcare or comparable industry.
5 years experience working (business level) non-technical knowledge of servers, storage, network, telecommunications, and end user devices.
Preferred qualifications for this position include:
9 years of direct hands-on experience managing a USAC program
Ability build complex models to analyze business problems, operational scenarios, and related financial implications to provide recommendations to senior leadership on course of action
Strong, independent work ethic that facilitates the achievement of goals with balanced managerial oversight
About the department you will serve.
Providence Strategic and Management Services provides a variety of functional and system support services for all eight regions of Providence Health & Services from Alaska to California. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.
For information on our comprehensive range of benefits, visit:
As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: IT Operations and Support
Other Location(s): California-Torrance, Oregon-Portland, Oregon-Beaverton, Washington-Renton, Washington-Seattle, California-Burbank, California-Irvine
Req ID: 270182