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Providence Health & Services Senior Health Intelligence Product Manager PSJH in Seattle, Washington


Providence is calling a Senior Health Intelligence Product Manager PSJH to our location in Seattle, Los Angeles, or Portland, OR .

We are seeking a Senior Health Intelligence Product Manager PSJH who will own product commercialization strategies across multiple product offerings. We need an individual who has an aptitude for data-driven product design, business acumen and understanding of customer needs. The product manager will also support research proposal preparation and project management as needed.

This role will support the products and initiatives developed by Team Data Science at Providence. It requires an understanding of and appreciation for advanced analytics, cloud technology, and machine learning capabilities. Team Data Science seeks to leverage the power of Big Data and mathematics to improve patient care and grow system revenue as part of our mission to transform healthcare.

In this position you will have the following responsibilities:

  • Own the product functional requirements document (PRD) through defining business cases, use cases, and product features.

  • Breakdown of product roadmap into milestones and keep track of deadlines and development progress.

  • Define, create, lead and present solution demos, usability testing pilots and validation studies.

  • Design information architecture and flow; Create research proposals for new initiatives.

  • Develop new metrics and leverage existing metrics and reports for measuring product success, including analyzing user metrics and conducting A/B tests on product variants to drive product design.

  • Investigate new product opportunities, including defining and sizing the market, identifying the target users, establishing customer purchasing criteria, and mapping the competitive landscape.

  • Track and optimize key metrics including cost per acquisition, customer lifetime value, etc.

  • Be the customer advocate and articulate their needs to internal stakeholders; Lead customer discovery (customer surveys, net promoter score, etc.) and analyze customer service tickets to improve user flow.


Required qualifications for this position include:

  • Bachelor's Degree in Computer Science, Engineering or Science.

  • 5 years experience in Software Product Management and Delivery (from Concept to Launch).

Preferred qualifications for this position include:

  • Master's Degree in Computer Science, Business, Science, Engineering.

  • 2 years experience in setting and executing software product strategy.

  • 2 years experience in delivering healthcare and/or digital health solutions.

  • 2 years experience in developing software products in an Agile environment.

About the department you will serve.

Providence Shared Services provides a variety of functional and system support services for our Providence family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.

For information on our comprehensive range of benefits, visit:

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Analytics/Business Intelligence

Location: Oregon-Portland

Other Location(s): Washington-Seattle, California, Washington, Oregon, Washington-Renton, California-Irvine

Req ID: 289389