Providence Health & Services Communications Manager in Spokane, Washington
Providence St. Joseph Health is calling a Communications Manager PSJH to our location in Spokane, WA.
We are seeking a Communications Manager to engage in internal/external issues and reputation management and provide organization-wide strategy, planning and execution of initiatives in support of Providence’s strategic priorities and national reputation. This role will support communication to all Providence audiences, spanning multiple regions, facilities and business units.
In this position you will have the following responsibilities:
Supports strategy, planning and execution for communication plans and programs, major organizational campaigns and initiatives related to public relations, reputation management, organizational communication, social media and executive communication.
Proven ability to work independently writing, creating and implementing high-quality communication plans, messaging and copy that meets PSJH standards.
Oversee, manage and measure effectiveness of key communication projects and initiatives, including employee/caregiver communication, executive communication, public relations media relations, issues/crisis management, thought leadership and social media/influencer strategies to promote and enhance the reputation of PSJH and our family of organizations.
Support and enhance the quality of all communication tools and channels to ensure communication is delivered consistently and proactively to all caregivers. Support and enhance the quality of all communication tools and channels to ensure communication is delivered consistently and proactively to all caregivers.
Support measurable improvements in caregiver engagement, based on established standards.
Ensure the organizational voice and narrative, and Mission, Vision, and Values of PSJH, including the culture and charisma of our founding congregations, are present in all communication efforts.
Reinforce, enhance and grow the organizational voice and narrative of Providence St. Joseph Health through consistent, proactive communication sharing.
Reinforce and strengthen our identity as a Catholic Health Care ministry.
Work closely with mission integration to ensure communications are reflective of our Catholic identity and our Mission, Vision, and Values.
Provide ongoing strategic communication counsel and support.
Ensure alignment of organizational and regional/ministry messaging and communication programs.
Manage, monitor and improve the delivery of information and messaging to caregivers and other audiences.
Work closely with marketing and communication leadership at the system and regional level to coordinate messaging and positioning across audiences.
Perform to budget and sustainability goals.
Required qualifications for this position include:
Bachelor’s degree in communication, public relations, journalism, business administration or related field
5 years of demonstrated management experience in broad-based and successful communication programs
Demonstrated experience managing communication programs and business relationships
Demonstrated experience working in highly matrixed and geographically dispersed organizations and teams
Demonstrated writing and editing experience
Demonstrated health care experience
Preferred qualifications for this position include:
Communication experience in health care
Experience in a faith-based health system/organization.
About the department you will serve.
Providence Shared Services provides a variety of functional and system support services for our Providence family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.
We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit
As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Marketing/PR/Communications
Req ID: 297761