Providence Health & Services Health Services Coordinator in Spokane, Washington
This is an exciting remote opportunity for candidates located in Spokane, WA, Wenatchee, WA, or the Tri-Cities (Kennewick, Pasco, and Richland) area!
Providence is calling a Health Services Coordinator (Center of Occupational Health and Education, Day Shift, 1.0 FTE, 40 hours per week) to St Luke's Rehabilitation Institute in Spokane, Washington. We are a community of caregivers delivering every day on our Mission to provide compassionate care that is accessible for all - especially those who are poor and vulnerable.
Apply Today! Applicants who meet qualifications will receive a text with some additional questions from our Modern Hire system.
In this position you will have the following responsibilities:
Act as resource to assist in referring patients to appropriate providers throughout the region
Health Service Coordinator billable activities limited to: Initial and follow up contact to physician, employer &/or injured worker once claim initiated for clarification of return-to-work program, light duty availability, transitional work plans, and to provide resource to inquiries about COHE project
Develop relationships with health care providers participating in the COHE
Deliver professional presentations for appropriate groups promoting participation and/or support for the COHE
Maintain a list of participating employers and labor unions for the COHE
Field and responds to questions from all customers
Note this information in the case notes and sends the information to the claims manager, regardless of this function’s billable status.
Required qualifications for this position include:
Bachelor's Degree -or- equivalent degree and 3 years' experience in direct patient care, return-to-work coordination, occupational health care, or equivalent experience, -or- 7 years' experience in direct patient care, return-to-work coordination, occupational health care, or equivalent experience (direct patient care includes nurse, medical assistant, nurse navigators, and existing care coordinators, but does not include referral coordinators, schedulers, or clinical administrative staff)
Upon hire, one must successfully complete L&I required training and testing
Oral and written communication with health care professionals, patients, employers, insurance staff and resources
Data management and tracking. Completing care coordination or similar documentation
Analyzing and communicating provider, care coordinator, and best practice reporting data
Preferred qualifications for this position include:
Certification as a vocational counselor, nurse case manager, accredited case manager working with injured workers in an industrial insurance system or health care setting, or equivalent certification in a health care setting such as a physical therapist or occupational therapist
Experience as a vocational counselor, nurse case manager, accredited case manager working with injured workers in an industrial insurance system or health care setting, or equivalent experience in a health care setting such as a physical therapist or occupational therapist
About the ministry you will serve.
Located in the heart of Spokane, Washington, St. Luke’s Rehabilitation Institute is the largest freestanding medical rehabilitation hospital in the inland northwest. We’re renowned pioneers in the use of therapeutic technology and globally recognized leaders in the treatment and rehabilitation of patients with strokes, spinal cord injuries (SCI), orthopedic issues and traumatic brain injuries (TBI). We’re driven by innovation, compassion, holistic care and the desire to see each patient thrive.
We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit
As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Administrative (Clinical)
Req ID: 323896