Providence Surgery Scheduler - Orthopedics in Spokane, Washington
Providence is calling a Surgery Scheduler ( Orthopedics , Days, Full Time) to Providence Medical Group in Spokane, Washington. We are a community of caregivers delivering every day on our Mission to provide compassionate care that is accessible for all - especially those who are poor and vulnerable.
In this position you will:
Coordinate patient referrals, verify insurance eligibility and ensure authorizations are obtained by date of visit. Make appropriate arrangements for patient when authorization cannot be obtained.
Coordinate and schedule surgeries and other ancillary tests as ordered by the practice provider. Secures operating room block time and ensures maximum efficiency and productivity.
Maintain waiting room to include ensuring magazines are organized, there is no trash in the waiting area, maintaining kids area etc.
Provide front desk coverage as needed. Answer incoming phone lines and schedules patient appointments according to office policy. Take complete phone messages, route and/or screen phone calls as appropriate.
Initiate patient check-in and check-out for all scheduled appointments. Prepare charts, fee slips, and labels for scheduled appointments. Obtain and input updated patient demographic and insurance information; photocopy front and back of all insurance cards and verifies insurance eligibility.
Collect patient co-payments and outstanding patient balances.
Reconcile cash box, fee slips, co-payments, and receipts daily and submits to office manager on a daily basis.
Print missing charge report and denial report on a weekly basis. Work report and submit corrections to billing office in a timely fashion. Provide feedback to office staff and provider on reasons for errors and make suggestions for decreasing future deficiencies.
Maintain a safe environment for patients, staff and visitors.
Adhere to established company compliance, policies, procedures and protocols.
Required qualifications for this position include:
H.S. Diploma or GED
1 year medical office/billing setting or financial institution experience
About the clinic you will serve.
Providence Medical Group is a group of primary care, specialty care and hospital-based medical providers who serve eastern Washington in clinic locations. Our providers and staff strive to create a distinctive health care experience for each patient – one focused on trust, respect, communication and teamwork.
For information on our comprehensive range of benefits, visit:
As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Patient Services
Req ID: 280281