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Providence Health & Services Nurse Navigator - Imaging Services in Torrance, California


Providence is calling a Nurse Navigator (Full-Time/Day Shift) to Providence Little Company Of Mary Torrance Hospital in Torrance, CA

Please upload a current resume reflecting all relevant experience.

Apply today! Applicants that meet qualifications will receive a text with additional questions from our MODERN HIRE system.

We are seeking a Nurse Navigator who will coordinate the continuum of care for the patient diagnosed with cancer and maintains communication between the primary physician, nursing staff, consulting physician, and ancillary departments. Responsibilities include coordinating this inter-professional team of resource providers to best serve the patient with cancer: provide education and information to the patient and his/her family, support the patient during the difficult decision-making period, coordinate, as needed, multiple physician appointments, identify appropriate resources and provide emotional support.

In this position you will:

  • Demonstrate Providence Health System Core Values of respect, justice, compassion, stewardship, and excellence to customers, employees, and visitors; and provides quality service in the performance of work assignments and duties

  • Maintain established departmental policies and procedures, objectives, improving organization performance program, and safety standards

  • Consistently display positive and professional demeanor when communicating with patients, physicians, and co-workers

  • Establish and maintain communication between hospital departments and services for the purpose of problem-solving and easing the way for patients utilizing these services

  • Facilitate understanding of physician recommendations for patient care to help ensure patient compliance

  • Provide department education as needed.

  • Meet with patients early in the diagnostic process to provide education, emotional support, and answer questions for the patient and/or her family or support persons

  • Act as an advocate for cancer patients and their families

  • Assist in formulating a summary of a patient's first course of treatment and follow-up care (Survivorship Care Plan)

  • Facilitate delivery of the Survivorship plan to the patient providing education and answering or directing questions as appropriate.

  • Support and navigate patients through the challenges related to each stage of their disease, including the end-of-life process

  • Assess patient educational and social needs and makes appropriate referrals

  • Synchronize, as needed, multiple physician appointments and identifies appropriate resources for the patient

  • Coordinate and support use of ambulatory and supportive care services recommended for the patient including social services, nutritional counseling, genetic risk assessment/counseling, rehabilitation and others as available/needed.

  • Act as primary resource for patients with cancer. Available to each and every patient being followed by phone, email, or appointment for any support questions

  • Build relationships with referring physicians and implements appropriate protocols

  • Be responsible for initiating oral and written communications to the appropriate person when problems arise

  • Be responsible for communicating observations to appropriate members of the interdisciplinary health care team.

  • Facilitate and conduct educational programs/seminars to community organizations as well as hospital staff

  • Develop and maintain working knowledge of clinical research protocol criteria

  • Promote and support opportunities for participation in clinical trials

  • Utilize medical records to obtain and document pertinent patient information

  • Track and monitor diagnosis and treatment information, outcomes, and patient contacts for measuring and improving quality of care for the individual patient and patient population

  • Maintain current working knowledge and understanding of the oncology field. Enhances professional growth and development through participation in educational programs, professional affiliations, current literature, in-service meetings, and workshops


Required qualifications for this position includes:

  • High School Diploma - or- GED

  • Graduate of an accredited Registered Nursing Program.

  • Bachelor of Science, Nursing

  • Current CA RN Licensure

  • Basic Life Support (BLS) for healthcare providers.

  • One of the following certifications: OCN, AOCN, AOCNP, CBCN required within one (1) year of hire

  • Three (3) years of experience in related area

  • Knowledge of the oncology disease process, treatment protocols for chemotherapy and radiation therapy, treatment side effects and outcome for process

  • Ability to support patients and families and support persons in the end-of-life process and provide compassionate supportive care.

  • Aptitude to collect, organize and analyze data, synthesizing it into understandable information

  • Ability to work independently, triage patients and keep physicians informed of patient status.

  • Program development experience highly desired

  • Experience in public speaking/leading educational programs is highly desired

  • Knowledge of computer applications as appropriate to the role

  • Customer Service Skills

  • Communication Skills

  • Organizational skills

  • Collaborative skills

  • Community speaking

Preferred qualifications for this position includes:

  • Bachelor's Degree in Nursing

  • Master of Science, Nursing

  • Three (3) years of Oncology experience and strong interest in the care of the oncology patient.

  • Two (2) years outpatient or medical practice experience, Care management experience

About the hospital you will serve

Providence Little Company of Mary Medical Center Torrance is a 436-bed non-profit hospital that has served the greater South Bay communities of Los Angeles since 1960. We have a reputation for clinical excellence and sophisticated technology while providing care with a personal, healing touch. In addition to the finest general medical, surgical and critical care services, we offer a number of specialty programs including Cardiovascular Services, Women’s and Children’s Health, Oncology, and Emergency Care. We are proud to be named one of the Top 50 U.S. Hospitals for Heart Care by Thomson Reuters, the only community hospital in California to receive this honor. We were one of five hospitals in the United States recognized by American Hospital Association-McKesson for leadership and innovation in quality improvement. We received The Choice Award by AAHCP for Outstanding Customer Service Delivery, and were one of 24 hospitals and health systems in the nation to receive the Premier Award for Quality by the Premier healthcare alliance. As a member of Providence Health & Services, a Catholic-sponsored healthcare ministry, we believe strongly in respecting the dignity of each person, and give special concern to the most vulnerable members of our community.

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Case Management

Location: California-Torrance

Req ID: 296847