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Providence Health & Services RN Clinical Program Manager - Torrance *FT Days* in Torrance, California


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Providence is calling a RN Clinical Program Manager (Full-Time/Day Shift) to our Providence Medical Institute in Torrance, CA.

Please upload a current resume reflecting all relevant experience.

We are seeking a RN Clinical Program Manager who will be responsible for collaboration, development, implementation and ongoing evaluation of programs / systems that enhance professional practice outcomes within the healthcare medical team. Shares accountability for oversight of education, clinical practice and safety protocols in conjunction with implementation of new standards of care. Role models proactive, values driven working relationships across the organization in an interdisciplinary approach to patient care. Assures practice is in accordance with JCAHO standards, State and Federal regulatory criteria and professional practice / scope of practice. Develops effective relationships to lead, role model, collaborate and effectuate change. Participates and guides in the selection and hiring of key clinical positions within the division.

In this position you will:

  • Take direction from Clinical Operations and collaborates with operations for all clinical processes, competencies, safety, infection prevention, and clinical care initiatives to provide consistent practices and standards of care at assigned ministry

  • Continually assess compliance and make recommendations regarding current policies, procedures, standards of care, education and safety practices so that they are consistent across the organization (Promotes excellence in patient care / safety consistent with knowledge of NCQA, OSHA and governing regulatory agencies identified by practice standards, skill validation and proficiency of the staff.)

  • Facilitate / lead clinical competency program, work safety, patient safety, scope of practice compliance and initiates educational opportunities and staff development

  • Communicate and interact effectively with supervisors, managers, directors and administration to assess and develop action plans to enhance clinical processes

  • Attend various meetings as appropriate and contributes ideas for improving efficiency, productivity, and patient satisfaction

  • Actively participates on committees

  • Work collaboratively to enhance medical practice initiatives working to collect data, initiate methods for improvement and education for process changes involving clinical staff and providers.

  • Provide regular communication, providing staff with standards of performance, informing them of job expectations and evaluating their performance

  • Foster environment of continuous improvement

  • Provide direction, setting clear expectations, coaching and motivating direct reports in daily administration of their duties

  • Participate / guide in recruitment, selection, training, discipline, discharge and development of clinical staff as needed

  • Utilize human resource tools for coaching process

  • Develop goals and objectives for clinical departments and collaborates with onsite leadership to ensure goal appropriateness

  • Seek to understand and facilitate effective communication

  • Conduct regularly scheduled meetings for distribution of information, training and collaboration

  • Take initiative to identify problems within the department, analyze and recommend / implement appropriate action


Required qualifications for this position includes:

  • Bachelor's Degree in Nursing

  • Current State of California RN License

  • Active BLS Certificate

  • Valid California driver’s license

  • Automobile insurance for employee-owned vehicles

  • Five (5) years of Experience as a Registered Nurse including both areas of ambulatory care and acute care nursing

  • Three (3) years of Supervisory/management experience in an ambulatory or acute care setting

  • Basic computer skills including Microsoft Word, Windows, Excel, and an e-mail system

  • Demonstrate a broad knowledge of nursing operations / professional practice and performance improvement and ability to apply this knowledge to situations / complex issues for continuous improvement

  • Current knowledge in ambulatory care developing patient focused-teams

  • Knowledge of regulatory requirements necessary to maintain current standards of practice within clinical scope of practice and safety programs

  • Strong organization skills, proficient in computer skills / software programs

  • Positive communication skills – ability to communicate at all levels theoretical and technical concepts:

  • Able to teach

  • Build positive functional teams

  • Demonstrate positive mentoring skills in management of people/ patients and teams

  • High level of customer services skills with a genuine caring approach to helping people

  • Excellent written and verbal communications skills to communicate effectively with individuals at all levels of the organization

  • Skilled in leading and motivating staff with the ability to mediate difficult circumstances

  • Possess strong interpersonal skills to achieve desired goals and to interact effectively with management and non-management personnel and physician groups

  • Able to work effectively under pressure by prioritizing work activities and re-negotiating deadlines

  • Demonstrate understanding of fiscal responsibility – monitoring, supporting budget demands

  • Effectively builds relationships with staff / interacts frequently with staff to gain understanding of needs and foster individual staff development

  • Demonstrate ability to work as a team member – seeks out and utilizes resources appropriately

  • Able to develop positive, productive working relationships with others

  • Able to work in a fast-paced department and handle multiple tasks, work with interruptions, and deal effectively with confidential information

  • Be able to work effectively under pressure by prioritizing work activities and re-negotiating deadlines

  • Effective documentation skills, critical thinking and problem solving skills

  • Able and willingness to travel between SJHH locations

  • Demonstrate ability to work independently, evaluate, investigate and develop programs / policy and procedures for the enhancement of our organization

Preferred qualifications for this position includes:

  • Master's Degree in Nursing

  • Seven (7) years of Experience as a Registered Nurse including both areas of ambulatory care and acute care nursing

  • Proficient in all MS Office applications

  • Bilingual English/Spanish communication skills

About the location you will serve.

Providence Health & Services Southern California is further developing its physician integration strategy. Historically, the largest asset has been Providence Medical Institute, a medical foundation that provides administrative and other support services to affiliated medical groups. Providence Medical Institute is expected to grow significantly in the next several years, bringing with it facilities, staff and physician growth to support that objective.

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Nurse Lead/Supervisor/Manager

Location: California-Torrance

Req ID: 304857