Providence Health & Services RN Clinical Program Manager - Torrance *FT Days* in Torrance, California
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Providence is calling a RN Clinical Program Manager (Full-Time/Day Shift) to our Providence Medical Institute in Torrance, CA.
Please upload a current resume reflecting all relevant experience.
We are seeking a RN Clinical Program Manager who will be responsible for collaboration, development, implementation and ongoing evaluation of programs / systems that enhance professional practice outcomes within the healthcare medical team. Shares accountability for oversight of education, clinical practice and safety protocols in conjunction with implementation of new standards of care. Role models proactive, values driven working relationships across the organization in an interdisciplinary approach to patient care. Assures practice is in accordance with JCAHO standards, State and Federal regulatory criteria and professional practice / scope of practice. Develops effective relationships to lead, role model, collaborate and effectuate change. Participates and guides in the selection and hiring of key clinical positions within the division.
In this position you will:
Take direction from Clinical Operations and collaborates with operations for all clinical processes, competencies, safety, infection prevention, and clinical care initiatives to provide consistent practices and standards of care at assigned ministry
Continually assess compliance and make recommendations regarding current policies, procedures, standards of care, education and safety practices so that they are consistent across the organization (Promotes excellence in patient care / safety consistent with knowledge of NCQA, OSHA and governing regulatory agencies identified by practice standards, skill validation and proficiency of the staff.)
Facilitate / lead clinical competency program, work safety, patient safety, scope of practice compliance and initiates educational opportunities and staff development
Communicate and interact effectively with supervisors, managers, directors and administration to assess and develop action plans to enhance clinical processes
Attend various meetings as appropriate and contributes ideas for improving efficiency, productivity, and patient satisfaction
Actively participates on committees
Work collaboratively to enhance medical practice initiatives working to collect data, initiate methods for improvement and education for process changes involving clinical staff and providers.
Provide regular communication, providing staff with standards of performance, informing them of job expectations and evaluating their performance
Foster environment of continuous improvement
Provide direction, setting clear expectations, coaching and motivating direct reports in daily administration of their duties
Participate / guide in recruitment, selection, training, discipline, discharge and development of clinical staff as needed
Utilize human resource tools for coaching process
Develop goals and objectives for clinical departments and collaborates with onsite leadership to ensure goal appropriateness
Seek to understand and facilitate effective communication
Conduct regularly scheduled meetings for distribution of information, training and collaboration
Take initiative to identify problems within the department, analyze and recommend / implement appropriate action
Required qualifications for this position includes:
Bachelor's Degree in Nursing
Current State of California RN License
Active BLS Certificate
Valid California driver’s license
Automobile insurance for employee-owned vehicles
Five (5) years of Experience as a Registered Nurse including both areas of ambulatory care and acute care nursing
Three (3) years of Supervisory/management experience in an ambulatory or acute care setting
Basic computer skills including Microsoft Word, Windows, Excel, and an e-mail system
Demonstrate a broad knowledge of nursing operations / professional practice and performance improvement and ability to apply this knowledge to situations / complex issues for continuous improvement
Current knowledge in ambulatory care developing patient focused-teams
Knowledge of regulatory requirements necessary to maintain current standards of practice within clinical scope of practice and safety programs
Strong organization skills, proficient in computer skills / software programs
Positive communication skills – ability to communicate at all levels theoretical and technical concepts:
Able to teach
Build positive functional teams
Demonstrate positive mentoring skills in management of people/ patients and teams
High level of customer services skills with a genuine caring approach to helping people
Excellent written and verbal communications skills to communicate effectively with individuals at all levels of the organization
Skilled in leading and motivating staff with the ability to mediate difficult circumstances
Possess strong interpersonal skills to achieve desired goals and to interact effectively with management and non-management personnel and physician groups
Able to work effectively under pressure by prioritizing work activities and re-negotiating deadlines
Demonstrate understanding of fiscal responsibility – monitoring, supporting budget demands
Effectively builds relationships with staff / interacts frequently with staff to gain understanding of needs and foster individual staff development
Demonstrate ability to work as a team member – seeks out and utilizes resources appropriately
Able to develop positive, productive working relationships with others
Able to work in a fast-paced department and handle multiple tasks, work with interruptions, and deal effectively with confidential information
Be able to work effectively under pressure by prioritizing work activities and re-negotiating deadlines
Effective documentation skills, critical thinking and problem solving skills
Able and willingness to travel between SJHH locations
Demonstrate ability to work independently, evaluate, investigate and develop programs / policy and procedures for the enhancement of our organization
Preferred qualifications for this position includes:
Master's Degree in Nursing
Seven (7) years of Experience as a Registered Nurse including both areas of ambulatory care and acute care nursing
Proficient in all MS Office applications
Bilingual English/Spanish communication skills
About the location you will serve.
Providence Health & Services Southern California is further developing its physician integration strategy. Historically, the largest asset has been Providence Medical Institute, a medical foundation that provides administrative and other support services to affiliated medical groups. Providence Medical Institute is expected to grow significantly in the next several years, bringing with it facilities, staff and physician growth to support that objective.
We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit
As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.
Providence is a comprehensive not-for-profit network of hospitals, care centers, health plans, physicians, clinics, home health care and services continuing a more than 100-year tradition of serving the poor and vulnerable. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.
Job Category: Nurse Lead/Supervisor/Manager
Req ID: 304857