Providence Health & Services Access Services Technician - Hospice in Tukwila, Washington


Providence is calling an Access Services Technician (Hospice, Day Shift, 1.0) to Providence Hospice of Seattle. We are a community of caregivers delivering every day on our Mission to provide compassionate care that is accessible for all - especially those who are poor and vulnerable.

EPIC experience a plus!

In this position you will:

  • Assist with initial and ongoing communications/coordination between hospice and private insurance companies or Department of Social and Health Services (DSHS) to ensure that patient benefits are negotiated and understood at the onset of care and that the necessary ongoing communication requirements of private insurance companies and DSHS are fulfilled.

  • Verify patient eligibility for the Medicare and/or Medicaid Hospice Benefit.

  • Work closely with other Intake Staff to ensure responsiveness to referral sources with the appropriate follow through.

  • Complete intermittent Hospice/Quality Assurance projects.


Required qualifications for this position include:

  • High school diploma or General Equivalency Degree (GED)

  • Experience with computer programs, and good keyboarding skills

  • Experience using Microsoft Word and Excel

  • Excellent written and oral communications skills

  • Demonstrated organizational, communication and record keeping skills

Preferred qualifications for this position include:

  • Bachelor’s degree in Social or Health Services or equivalent experience

  • 2 years experience working with an electronic medical record (EMR)

About the ministry you will serve.

Providence Hospice of Seattle is a not-for-profit, community-based hospice ministry serving patients in their places of residence throughout King County in Washington state. We provide comprehensive and compassionate physical, emotional, and spiritual care to adults and children nearing the end of their lives, including support for their families and friends. Our skilled and compassionate team includes nurses, medical social workers, home health aides, chaplains, occupational/physical therapists, medical directors, grief support counselors and volunteers.

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As people of Providence, we reveal God's love for all, especially the poor and vulnerable, through our compassionate service.

About Us

Providence Health & Services is the third largest not-for-profit health system in the United States. Providence employs more than 82,000 caregivers (employees) across a five-state area; AK, WA, MT, OR, and CA. Our facilities include 34 hospitals, 600 physician clinics, senior services, supportive housing and other health and educational services. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Patient Services

Location: Washington-Tukwila

Req ID: 187927